Fraud Review Analyst

Fraud review analyst

Charlotte, NC. Need candidates local to the location.

• Investigate and resolve fraud alerts/cases in alignment with internal SLAs and regulatory timelines.
• Collaborate with client stakeholders to understand fraud trends, address escalations, and tailor response mechanisms.
• Ensure client expectations are met through regular performance reviews, dashboard updates, and timely communication.
• Analyze emerging fraud risks and recommend preventive rule changes in fraud detection systems.
• Conduct root cause analysis of fraud incidents and assist clients in control enhancements.
• Generate client-specific fraud reports, loss analysis, and recommendations for process improvements.
• Review potential fraudulent transactions & activities, identify red flags & mitigate fraud.
• Provide SME support for fraud detection processes.
• Conduct process training for new batches and regular refresher sessions for the team.
• Accurate reporting of MIS.
• Undertake other assignments as given by the Team Lead/Manager.

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office-Word and Excel.
• Experience in making quick, high-quality decisions on complex issues.
• Good logical reasoning.
• Good understanding of banking or cards principles and operations.
• Ability to work with concepts and with minimal assistance.
• Ability to work equally well independently and within a team.
• Excellent time management skills.
• Experience working on discrete, time-sensitive projects.

• Knowledge of Anti-Money Laundering.

Role Description s:
Fraud Experience and AML

Essential

Skills:

Fraud Experience