Director of Business Control Office (Trust & Securities Services

• The Business Control Office is a Global front office function within Corporate Bank Divisional Control Office with the primary objective to support the product, sales desks, and its supervisors by creating a robust control framework as part of the first line of defence
• The team’s mandate is to identify non-financial risks such as regulatory, conduct and systemic risks, define mitigation processes for those risks, as well as to develop, implement and monitor Level 1 controls
• In addition to working closely with the product, RTM, coverage and sales desks, the group’s reach and interaction will be broad, including engagement within Corporate Bank (CB), Divisional Control Officer (DCO) and those functions forming the 2nd Line of defence within the 3 Lines of Défense (3
  
  LoD) program
• You will be in the Corporate Bank Divisional Control Office function heading the Trust & Securities Services (TSS) Business Control office Desk. You will also be participating in some of the Cross CB NFR projects from time to time
• Partner with 1
  
  Lod supervisors, in managing non-financial risk for the TSS business, and be the primary contact on topics related to NFR, e.g. Regulatory & Audit Governance,
• Control governance, supervision and conduct, etc
• Monitor business and operational issues which results in regulatory, reputational or monetary risk to the franchise, report to senior management and work closely with the business and other stakeholders to put solutions towards mitigation of such issues
• Monitor ongoing/ upcoming Audits regionally and globally, understand scope from Auditors, update stakeholders and attend regular Audit meetings
• Support Regulatory reviews from preparation through to engagement
• Monitor and partner with TSS Business Supervisors on remediation of Audit and Regulatory observations and ensure sustainable and timely remediation
• Participate in Global/regional projects and initiatives on the back of regulatory developments, policies affecting markets, etc
• Identify gaps in risk remediation, emerging risks and control gaps; escalat to Senior business heads and ensure proper remediation
• Participate in/ run NFR Ggovernance meetings, validate existing risk topics, update progress status and engage with relevant stakeholders to ensure factual projection of suitable risk rating and mitigation factors adopted/ to be adopted
• Primarily responsible for coordinating and managing key NFR metrics and assessment / delivery to relevant stakeholders; manage the information need of senior management as well as external stakeholders, enabling data-driven decision making
• Play a proactive role in further developing DCO sharing and developing best practices on business process re-engineering and multi-initiative management
• Develop professional working relationships with colleagues, the business and respective supporting teams

Strong team player, collaborator and ability to work in virtual global teams and within a matrix organization

Excellent communication and presentation skills

Strong leadership and management abilities to lead front-to-back risk remediations / regulatory programs and to engage with senior stakeholders

Highly motivated to drive change, self-reliant and structured way of working with high willingness to take responsibility, and ability to deliver highest level of quality under time pressure

Ability to detect and trouble-shoot issues with a high attention to detail

Strong background/knowledge of the Trust & Securities Services business

Extensive experience in non-financial risk management domain, preferably within Corporate Bank Excellent analytical capabilities and conceptional thinking with aptitude in decision-making and problem solving