Communications & Public Records Assistant

AgencyNC State Highway Patrol

DivisionNC State Highway Patrol Job Classification Title Information & Communications Spec I (S)
Position NumberGradeNC
10

About UsThe North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur.

State Troopers are committed to protecting North Carolina's motoring public.

Description of Work Help tell the story behind North Carolina's premier law enforcement agency by creating clear, accurate, and engaging communications while supporting transparency through public records services.

The North Carolina State Highway Patrol (NCSHP) is seeking a Communications and Public Records Assistant to support the Public Information Office. This position assists with preparing and distributing public information, developing communication materials, responding to public records requests, maintaining digital content, and supporting media and community outreach initiatives. The position also assists with researching, writing, editing, and coordinating communications that promote the mission of the North Carolina State Highway Patrol while ensuring compliance with applicable public records laws and agency policies.

Knowledge

Skills and Abilities

/Management Preferences This position is deemed eligible for hybrid telework under SHP’s Telework Policy.

Salary Grade: NC10

Recruitment Range: $39,244 – $54,000
*
* Note:

The Recruitment Range reflects the anticipated hiring range for this position based on available budget, candidate qualifications, and internal equity. Most candidates can expect an offer up to this range.

T his position is located at:512 N. Salisbury Street Raleigh, NC 27604

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Management Preferences (Optional):
These skills are not required but managers may choose to interview/select applicants who demonstrate Management Preferences.

Demonstrated knowledge of communications, journalism, public information, or publication principles and practices.

Demonstrated experience responding to public records requests and/or processing public records in accordance with applicable laws and policies.

Demonstrated experience using document redaction software or similar electronic records management tools.

Demonstrated knowledge of North Carolina Public Records Law and applicable General Statutes.

Demonstrated strong written and verbal communication skills, including editing and preparing professional communications.

Key Responsibilities including but not limited to:

Prepare, edit, and distribute news releases, media advisories, feature stories, and informational materials.

Assist with responding to public records requests in accordance with North Carolina Public Records Law and agency policy.

Develop written communication materials for internal and external audiences.

Assist in maintaining digital communications, publications, and other informational resources.

Coordinate communication efforts with agency personnel and external stakeholders as assigned.

Position/

Physical Requirements:

Typical work schedule:
Monday - Friday; 8:00 am – 5:00 pm

Note:

Qualified recommended applicant(s) must undergo and successfully pass:

Criminal Background Investigation Drug Screening Test

Please note:

Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR…