Medical Assistant Care Coordinator

Brief Description

Authora Care Collective is currently seeking a Medical Assistant Care Coordinator. This position is Full‑time:
Monday‑Friday 8:00 am‑5:00 pm, office‑based in High Point. The role supports patients receiving home‑based primary care, palliative care, chronic care management (CCM), and other care models through face‑to‑face visits, virtual visits, telephonic assessments, and phlebotomy services. The coordinator verifies continued clinical need, schedules timely follow‑ups, and addresses the physical, psychological, emotional, and spiritual needs of individuals with life‑limiting or chronic conditions.

Must be a graduate of a Medical Assistant Program (CMA preferred). The coordinator contributes to patient care through assessment, intervention, care planning, care coordination, and documentation, plays a key role in care transitions, program development, efficiency in front‑office workflows, and communication across healthcare teams. The successful candidate brings compassion and experience aligned with Authora Care’s core values of humanity, compassion, empowerment, excellence, and inclusion.

Education and Experience:

• Graduate of a Medical Assistant Program (CMA preferred).
• Certified or trained in phlebotomy.
• Minimum of 1 year of clinical experience; 2 years preferred in post‑acute, hospice, long‑term care, or home health.
• Experience with Chronic Care Management or Population Health, or Primary Care preferred.
• Proficiency with Microsoft Word, Excel, and Athena strongly preferred.
• Valid state‑issued driver’s license required. Must carry automobile liability insurance at limits required by agency and have own transportation.

• Paid time off (PTO) plus 7 paid holidays.
• Medical, dental, vision, disability, and life insurance.
• 403(b) match after 12 months of service.
• Other benefits include mileage reimbursement, flexible work schedules, professional growth and development opportunities, and employee engagement activities.

Authora Care Collective empowers people to be active participants in their care journey, enabling them to live on their own terms through personalized support for mind, body, and spirit. Our patients are always the author of their life story. During a challenging illness, Authora Care Collective helps them author more moments that matter, regardless of the stage of their illness or condition.

This is captured by our tagline:
Your Story. Our Expert Care.