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Principal Digital Transformation Consultant

Job in High Point, Guilford County, North Carolina, 27264, USA
Listing for: Lenovo
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US $69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full‑stack portfolio of AI‑enabled, AI‑ready, and AI‑optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software‑defined infrastructure), software, solutions, and services.

Lenovo’s continued investment in world‑changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world‑changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our Story Hub.

As a Principal Digital Transformation Consultant, you will lead strategic workplace modernization for enterprise customers while also acting as a forward‑deployed technical leader during early deployment and MVP phases. You combine executive‑level advisory, solution architecture, and hands‑on technical orchestration to accelerate time‑to‑value across Lenovo DWS, DaaS, and Lenovo xIQ. You will embed with lighthouse customers to run discovery, shape roadmaps, configure early experiences, prototype automation or telemetry patterns, and ensure customer value is realized rapidly.

You will bridge business strategy, product thinking, and pragmatic engineering execution, guiding programs from blueprint → MVP → pilot → scale → steady state.

Key Responsibilities Strategy, Value Advisory Executive Leadership
  • Lead C‑suite and VP‑level strategy workshops to align vision, value drivers, AI adoption priorities, and operating model shifts.
  • Build board‑ready business cases and PL models quantifying TCO, OpEx/Cap Ex mix, cost‑to‑serve improvements, productivity lift, and experience impact.
  • Translate AI/automation, UEM, and collaboration programs into investment theses and risk narratives for executives.
Forward‑Deployed Engagement Early Value Realization
  • Embed with customers during early engagement to drive hands‑on discovery, process validation, and rapid prototyping.
  • Build or orchestrate lightweight integrations, automations, telemetry mappings, and xIQ insights needed to achieve the first measurable outcomes.
  • Configure early deployment patterns across provisioning, xIQ dashboards, automation rules, or experience telemetry readiness.
  • Own the first working version of the solution in partnership with SAs, delivery, and product.
  • Ensure early value milestones (e.g., MTTR reduction, automation coverage, Autopilot/UEM readiness) are achieved quickly.
GTM Leadership Customer Journey Excellence
  • Drive end‑to‑end customer journeys from assessment → blueprint → MVP → scale → steady state.
  • Partner with Sales, Offering, and Marketing to craft value narratives and pursuit strategies.
  • Mentor pursuit teams and raise win‑rates through improved storytelling, qualification, and solution strength.
AI‑Enabled Operating Model HITL Governance
  • Create hybrid AI + human operating models with clearly defined HITL touchpoints, safety constraints, and governance.
  • Define escalation paths, decision boundaries, and quality guardrails for predictive and agentic automation patterns.
  • Prioritize AI and automation use cases, guiding rollout into proactive support and self‑heal scenarios using Lenovo xIQ.
Deep Process Discovery FDE‑Driven Product Goal Creation
  • Run hands‑on discovery using workshops, telemetry, analytics, and frontline shadowing.
  • Translate discovery insights into product goals, user stories, and measurable outcomes.
  • Shape MVPs, automation packs, and roadmap increments with DWS, xIQ, and Offering teams.
  • Validate hypotheses through customer‑embedded prototypes and pilots.
Solution Architecture Hands‑On Orchestration
  • Convert business outcomes into end‑to‑end…
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