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IT Vendor Management Reporting Analyst
Job in
High Point, Guilford County, North Carolina, 27264, USA
Listed on 2026-05-31
Listing for:
State of North Carolina - Health & Human Services
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
IT Business Analyst, IT Support, Data Analyst
Job Description & How to Apply Below
Position NumberGradeNC
19
About UsNorth Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services.
Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website .Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!
Description of Work The IT Vendor Reporting Analyst plays a central role in supporting the IT Division’s vendor performance framework, focusing on monitoring, measuring, and reporting on Key Performance Indicators (KPIs), Service Level Agreements (SLAs), deliverables, and operational outcomes across ITD vendor engagements. The Analyst develops and maintains performance dashboards, reporting tools, workflow processes, and documentation that ensure consistent oversight and transparency of vendor performance.
This position also designs reporting and automation solutions to improve operational efficiency across Vendor Management, Finance Operations, PMO, and the Fiscal Innovation Team (FIT). The Analyst ensures measurement rigor, data accuracy, and actionable insights that enable leadership to assess vendor contract performance, risk, trends, and optimization opportunities.
Knowledge
Skills and Abilities
/Management Preferences Salary Grade Range: $67,122.00 – $ Recruitment Range: $67,122.00 – $95,000.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
Strong skills in data analysis, financial reporting, and process automation using tools such as Excel, SharePoint, and Power BI.Effective communicator with experience in developing, editing, and presenting reports, summaries, and technical information.
Demonstrated ability to produce high-quality documentation and reporting for leadership and cross-functional teams.
Experience supporting or managing vendor performance frameworks, SLA/KPI monitoring, or contract governance.
The Posting Will Close At 11:59 P.M. The Night Before The End Date This Position Is Funded In Part Through Federal Funds This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NCAbout the Office of the Secretary The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians.
Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.
About the NC DHHS Information Technology Division In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections:
Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office…
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