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Global ITSM Governance Leader | ITIL v4, ServiceNow

Job in High Point, Guilford County, North Carolina, 27264, USA
Listing for: Grifols
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Systems Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global healthcare company is looking for a Senior Manager of ITSM Process & Governance to architect, operationalize, and mature its global Service Management governance. The role includes establishing governance structures, defining ITSM frameworks, and driving organizational maturity. The ideal candidate will have over 10 years of ITSM leadership experience and deep expertise in ITIL v4, along with strong executive communication and stakeholder influence skills.

Leadership of cross-functional teams is essential, and the role is based in North Carolina.
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