Senior Lead Infrastructure Engineer

In this senior leadership role, youâll drive end-to-end outcomesâarchitecture, reliability, performance, automation, and operational excellenceâwhile partnering across infrastructure, application, and security teams to deliver resilient, scalable solutions.

As a Senior Lead Infrastructure Engineer at JPMorgan Chase within the Mainframe and Midrange Engineering team, you will be responsible for the design, management, and deployment of enterprise SAN fabrics within the Mainframe and Midrange Engineering team.

• Design, implement, and manage enterprise SAN fabrics, with a focus on Brocade and Cisco environments.
• Configure and maintain FCIP tunnels, ISLs, FICON, and Fiber Channel protocols to support mainframe and midrange systems.
• Perform zoning, provisioning, and decommissioning of SAN resources as required.
• Analyze logs and troubleshoot SAN infrastructure issues, ensuring rapid resolution and minimal impact to business operations.
• Utilize SAN management tools such as SANnav for monitoring, configuration, and performance tuning.
• Leverage automation and alerting tools (e.g., MAPS, Net Cool) to proactively identify and resolve issues.
• Participate in change management processes using tools such as Service Now, ensuring all changes are documented and compliant with organizational policies.
• Collaborate with cross-functional teams to support project delivery, capacity planning, and disaster recovery initiatives.
• Document procedures, configurations, and troubleshooting steps to ensure knowledge sharing and operational continuity.
• Stay current with industry trends and emerging technologies to recommend improvements and best practices.

• Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or equivalent industry experience.
• Proven experience in designing, deploying, and managing enterprise SAN fabrics (Brocade and Cisco).
• Strong knowledge of FCIP tunnels, ISL, FICON, Fiber Channel protocol, and zoning.
• Experience with SAN management tools such as SANnav.
• Expertise in log analysis and troubleshooting SAN infrastructure issues.
• Familiarity with automation and alerting tools (e.g., MAPS, Net Cool).
• Experience with change management tools such as Service Now.
• Solid understanding of Mainframe and Midrange environments.
• Excellent problem-solving and analytical skills.
• Strong communication and documentation abilities.

• Experience with scripting or automation in SAN environments.
• Exposure to large-scale enterprise IT environments.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicantsâ and employeesâ religious practices and beliefs, as well as mental health or physical disability needs.