Data Center Infrastructure Platform Manager

Job Summary

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. Pacific Life is more than a job, it’s a career with purpose. We’re actively seeking a talented Data Center Infrastructure Platform Manager to join our Cloud & Compute Platforms team in our Charlotte, North Carolina office.

Relocation Assistance may be provided.

• Execute the operational roadmap for data center operations, ensuring alignment with business and IT objectives as defined by the Director.
• Lead and mentor a team of infrastructure platform engineering professionals, fostering a culture of excellence, collaboration, and continuous improvement.
• Oversee capacity planning, ensuring scalability and optimal resource utilization.
• Implement and maintain industry best practices for security, compliance, and operational efficiency.
• Ensure high levels of uptime and reliability through proactive maintenance and incident‑response strategies.
• Manage vendor relationships and support contract negotiations for facility management and hardware procurement, as delegated by the Director.
• Support the development and execution of disaster‑recovery and business‑continuity plans.
• Monitor industry trends and emerging technologies, providing recommendations to the Director for continuous improvement.
• Collaborate with other managers, directors, and stakeholders to ensure operational alignment with broader IT and business goals.
• Provide direct leadership to data center staff, including performance management, coaching, and professional development.
• Develop and implement departmental plans and priorities in coordination with the Director.

• 8+ years of experience in data center management, IT infrastructure, or related fields.
• People‑leadership experience is required.
• 4‑year college degree or equivalent experience.
• Experience supporting global, multi‑site data center operations in a large enterprise environment.
• Strong understanding of networking, server infrastructure, cloud technologies, and hybrid environments.
• Experience with virtualization platforms such as VMware and Nutanix, storage platforms, backup platforms, and disaster‑recovery.
• Expertise in data center power and cooling systems, redundancy planning, and energy‑efficiency best practices.
• Familiarity with compliance and security frameworks such as ISO 27001, SOC2, HIPAA, and GDPR.
• A demonstrated ability to build and lead high‑performance teams.
• Experience with budgeting and cost‑optimization strategies, supporting the Director in financial management.
• Hands‑on experience with disaster‑recovery planning, incident management, and operational‑risk mitigation.
• Familiarity with automation, monitoring, and management tools for optimizing data center performance.
• Experience working in regulated industries or high‑availability environments (e.g., finance, healthcare).
• Strong communication and leadership skills, with the ability to engage both technical teams and management.

• The ability to manage hybrid cloud infrastructures and integrate on‑premises data centers with public‑cloud providers.
• Experience leading people in multiple geographical regions and countries.
• Experience implementing automation or AI‑driven optimization strategies for data centers.
• Strong industry relationships and awareness of emerging data center trends.
• Experience managing container platforms.
• Success in supporting major data center migrations, expansions, or consolidations.
• Relevant certifications (e.g., data‑center, cloud, or security).
• Experience with Infrastructure as Code and automated configuration management.
• Experience automating CMDB data updates for asset management.

Base Pay Range: $ –$. Additional incentive pay is typically offered.

• Flexible benefits that can be tailored to personal needs:
  Medical, Dental, Vision, and Well‑Being Reimbursement Account for you and eligible dependents.
• Generous paid‑time‑off options, including Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
• Paid parental leave and an Adoption Assistance Program.
• Competitive 401(k) savings plan with company match and an additional contribution regardless of participation.

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.