Implementation Consultant

Responsibilities

• Applies detailed knowledge of Altera’s products and solutions, including Paragon, within specific domains, functional, or specialty areas to implement and support Altera software at client sites
• Collaborates across Altera teams to help deliver client solutions and successful project outcomes
• Performs all project workplan tasks for assigned role in accordance with contracted project scope
• Performs system configuration tasks and provides system configuration consultation to clients
• Provides workflow consultation and guidance in line with Altera recommendations and best practices
• Identifies, resolves, and/or appropriately escalates system and workflow issues that arise throughout an implementation project
• Provides activation and go-live support
• Meets or exceeds utilization targets set by the organization
• Sets appropriate expectations with clients and manages them throughout the project lifecycle
• Executes all tasks related to a contracted project role independently, with limited support or mentorship as needed
• Provides feedback to appropriate internal organizational groups on software and methodology improvements
• Facilitates the process of defining client expectations by asking key questions that help clients identify and articulate their needs
• Build trust by communicating effectively with clients regarding issues, concerns, and recommendations
• Develops and presents recommendations that address key client objectives

• Bachelor’s Degree or equivalent work-related experience
• Experience 4–7 years of relevant work experience
• Advanced knowledge of Altera solutions and Paragon products preferred
• Experience with software implementation, workflow consulting, system configuration, and client support

International travel may be required, up to 80% travel.

Standard work week or as defined by assignment requirements. Primarily working in a standard office environment or remotely. May require after-hours, on-call support, and/or holiday coverage.

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.