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Enterprise Support Engineer - Customer-Centric Tech Lead
Job in
High Point, Guilford County, North Carolina, 27264, USA
Listed on 2026-06-03
Listing for:
Genesys Cloud Services, Inc.
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Genesys Cloud Services, Inc. is seeking a skilled Support Engineer to manage technical issues and maintain relationships with high-value customers. The ideal candidate will have a profound understanding of Genesys products, excellent communication skills, and a commitment to customer satisfaction.
Responsibilities include troubleshooting software applications, leading customer calls during critical situations, and collaborating with other teams. Candidates must possess a Bachelor's degree in a related technical field and have over 3 years of relevant experience.
We offer competitive compensation ranging from $93,200 to $163,800, along with comprehensive benefits including medical, dental, and vision insurance.
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