Technology Support Analyst

Technology Support Analyst

The Technology Support Analyst is responsible for coordinating and supervising the usage of permanent and portable audio‑visual equipment across the campus. The position provides technical support for a large array of complex audiovisual hardware, digital signage, and computer hardware, and manages production activities for live streaming, event lighting, and video production.

• Supervision of audio‑visual production staff and coordination of staff work assignments.
• Coordination of all technical training for professional staff and student employees.
• Event supervision where equipment is used and system troubleshooting.
• Repair and maintenance of audio‑visual equipment and daily inspections to maintain inventory control.
• Responsible for daily set‑up, check‑out, and instruction for the usage of AV equipment and training of audiovisual and production staff.
• Ensure systems for in‑house music broadcast are working properly.

• Graduation from a two‑year technical college with a major in computer science, information technology, or related area and one year of experience in the information technology field related to the position’s role; or
• Graduation from a four‑year college or university and one year experience in the information technology field related to the position’s role; or
• Graduation from a four‑year college or university with a major in computer science or information technology or related degree.
• Must pass a criminal background check.

• Bachelor’s degree with an emphasis in an appropriate technical or sound engineering field, or in student center management or hospitality field.
• At least two years experience in a position that involves facility management and personnel supervision, and a background in hospitality, conference, or theatrical operations.
• Current knowledge of hardware and software used across campus.

• Resume
• Cover Letter
• List of References with Contact Information (minimum of three professional references)

Full‑time, permanent position. Typical work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evening and weekend hours as needed for event support. Salary range $50,000 – $51,418.

Posted 06/11/2026 – Closing 06/28/2026.

Location:

Boone, NC. Visa sponsorship not available.