Manager of Infrastructure Engineering - Network Governance & Risk Remediation

JOB DESCRIPTION

Now is your opportunity to take charge as a leader of highly skilled infrastructure teams at one of the world's largest and most influential companies.

As a Manager of Infrastructure Engineering at JPMorgan

Chase within the Corporate Sector â Enterprise Technology, you supervise team members while applying depth of knowledge within your specialization. Exercise independent judgement within defined parameters to solve problems and meet broad objectives.

• Own the network governance operating model and roadmap, including intake, prioritization, dependency management, delivery cadences, and stakeholder alignment to drive measurable risk burn-down across the network estate.
• Establish and run governance forums and processes (including FARM and VCR) with clear decision rights, escalation paths, documentation standards, and follow-through mechanisms that convert decisions into executed remediation.
• Lead vendor code review and release governance for network changes, implementing pre-production quality gates for vendor deliverables (code/configuration/automation/change packages) to ensure standardization, control alignment, operational readiness, and auditability prior to production adoption.
• Drive end-to-end risk remediation execution across Capacity Management, TLM, and Patching backlogs, including burn-down targets, exception handling, risk acceptance and closure workflows, and traceability from risk identification through verified remediation.
• Define controls, evidence, and reporting standards that improve audit readiness, including consistent evidence quality, risk-to-remediation traceability, support for control testing and exams, and accurate, executive-ready metrics and narratives.
• Ensure governance improves operational stability by reducing unplanned work and repeat issues, strengthening change quality, and reinforcing consistent delivery practices without becoming a day-to-day operations ownership role.

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Experience leading infrastructure and/or network governance, risk remediation, or large-scale network programs in a regulated environment.
• Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or system performance assessments
• Proficient automation knowledge
• Working knowledge of enterprise networking concepts sufficient to govern standards, lifecycle/patching expectations, capacity planning, change controls, and remediation sequencing across multiple teams.
• Demonstrated ability to run cross-functional governance with measurable outcomes, including KPIs, delivery reporting, dependency management, and executive communication.
• Demonstrated experience partnering with risk, compliance, and audit teams, including evidence production, exception management, remediation commitments, and closure verification.
• Vendor management experience, including reviewing vendor deliverables and enforcing quality gates and acceptance criteria before production use.
• Strong process rigor and automation mindset applied to governance enablement, including repeatable workflows, documentation standards, and data-driven reporting to improve transparency and throughput.

• Experience building or scaling enterprise governance frameworks for network services, including controls-by-design, exception handling, standardized evidence models, and decisioning cadences that improve remediation velocity.
• Experience leading enterprise-scale network modernization programs, including lifecycle, patching, and capacity initiatives with measurable risk reduction outcomes.
• Familiarity with running multiple governance work streams concurrently (FARM, VCR, Capacity Management, TLM, Patching) and aligning decision outcomes to delivered engineering execution.
• Experience improving change quality metrics through governance, including release readiness gates, standardized implementation patterns, and post-change validation practices.
• Relevant industry certifications (optional) aligned to network, security, or service management disciplines.

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary…