Part-Time Information Technology Support

Compensation Range

$21.94 - $28.11

Who We Are:

At the High Point Police Department, we are committed to protecting our city and building relationships with our community. Our team includes over 300 officers and professional staff who are passionate about serving others.

As a proactive, data-driven agency, we take pride in being nationally recognized for excellence. Our department offers some of the finest in-house training in the country, along with numerous opportunities for growth, development, and career advancement.

A rewarding career awaits you here. Join our team and play a vital role in keeping High Point a safe place to live, work, and visit.

What We Offer:

The High Point Police Department offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to:

• A guaranteed monthly pension upon retirement, vested after 5 years of service

• 401K and 457B Retirement Plans

• Paid Vacation and Sick Time

• Paid Holidays

• Tuition Reimbursement Plan

• Competitive medical, dental, and vision plans effective day one

What You’ll Do:

Provides part-time operational support for Police Department IT functions, with a focus on equipment lifecycle tasks, inventory accuracy, imaging, deployments, and routine support follow-up. This role enhances throughout, for day-to-day operations, enabling full-time technical staff to focus on higher-priority projects, escalations, and complex troubleshooting.

Essential Tasks & Responsibilities:

• Maintain and update IT asset tracking and assignment records
• Image and configure new and redeployed devices using standard procedures
• Prepare equipment for deployment, including accessories, labeling, and readiness verification
• Support workstation setups and office moves (disconnect, reconnect, testing)
• Assist with vehicle equipment assignment tracking and documentation
• Perform routine ticket follow-up, status updates, and documentation maintenance
• Coordinate with internal stakeholders for scheduling pickups, drop offs, swaps, and deployments

Qualifications:

• Basic understanding of Windows PCs and common peripherals
• Strong organization skills and attention to detail (inventory tracking and documentation)
• Ability to follow standard build and deployment processes consistently
• Professional communication and customer service skills
• Ability to lift and move standard IT equipment (monitors, desktops, docking stations) as needed

Preferred Qualifications

• Prior IT support or help desk experience
• Familiarity with imaging processes and basic troubleshooting
• Experience with inventory systems or asset management practices
  The work location of this job will be 1730 Westchester Dr High Point, North Carolina.

Our Commitments

The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law.

The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this “living document” as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended.

The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.)

a drug screening, in accordance with the City’s drug and alcohol policy and (b.) a background screening…