Interpreter

Interpreter - The Department of Child, Family, and Adult Services

Hiring Range: $20.00 – 25.00/hr this is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Mecklenburg County Department of Child, Family, and Adult Services strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.

The Operations, Strategy & Innovation (OSI) division of Child, Family, and Adult Services (CFAS) leads the pursuit of more efficient and effective services and helps CFAS achieve its strategic vision. We keep the wheels turning day to day, from budget and quality control to resource management and staff development. OSI helps the department decide where it’s heading and how to get there with data informed decision making.

We are an innovative and creative team striving towards improving services, identifying best practices, and promoting a positive work culture where staff feel valued and empowered, at every level, to drive meaningful change for each other and the community.

This position supports a fast paced environment and, under minimal supervision, provides in person and telephonic interpretation and translation services for individuals seeking assistance from the County. The Interpreter facilitates communication between clients and staff across multiple Department of Community Resources and Child, Family, and Adult Services programs.

The selected candidate will accompany Social Workers to conduct interpretation at clients’ homes, hospitals, jails, or other field locations. The candidate will also provide translation services for highly sensitive and confidential Youth and Family Services documents.

3205 Freedom Drive
Charlotte, NC 28208

• Provides interpretation and translation assistance , both over the phone and in-person, and facilities communication between clients and non-bilingual staff across CFAS/DCR programs .
• Supports administrative coverage when the Interpreter Administrator is unavailable, by scheduling appointments, coordinating services, directing staff requests, etc.
• Translates written materials, included but not limited to: brochures, educational information, notices, verification requests, and policy-based content, including highly sensitive and confidential Youth and Family Services documents.
• Accompanies staff on field visits to client’s homes, hospitals, jails, or other locations as needed, which may include staff representing county departments in planning, administration, child protective services, medical providers, or workforce initiatives.
• Assists staff by interpreting when client materials or resources are discussed or provided; does not collect materials for clients.
• Maintains interpreter-related resources such as terminology glossaries, reference sheets, and standardized templates for professional reference.
• Adheres to Daysheet documentation requirements by accurately recording interpreter activity, coverage, field visits, and time spent according to established procedures.
• Mecklenburg County Health Department employees:
  Respond in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal work locations, business hours and workdays may be required . Emergency events include, but are not limited to, pandemics, severe weather situations ( e.g.…