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Banking Operations Supervisor

Job in High Point, Guilford County, North Carolina, 27264, USA
Listing for: AI Jobs
Full Time, Seasonal/Temporary position
Listed on 2026-02-16
Job specializations:
  • Management
    Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Join to apply for the Banking Operations Supervisor role at AI Jobs
.

We are hiring for one of our prime clients seeking a Branch Operations Associate Manager (LO) to join the Consumer, Small & Business Banking division. This position focuses on leading teller operations, driving operational excellence, ensuring compliance, and delivering an outstanding customer experience while supporting business growth.

Key Responsibilities
  • Supervise teller operations and ensure compliance, accuracy, and timely service delivery.
  • Coach, motivate, and develop team members to meet performance goals and enhance customer satisfaction.
  • Oversee daily branch operations, including scheduling and financial resource management.
  • Engage customers to understand their financial needs and provide appropriate solutions.
  • Identify and resolve operational or customer service issues, escalating when necessary.
Qualifications
  • Minimum 2+ years of experience in customer service, operations, or banking.
  • At least 1 year of leadership or supervisory experience.
  • Strong understanding of compliance, audit controls, and risk management.
  • Excellent interpersonal, problem‑solving, and decision‑making skills.
  • Cash handling experience and ability to lead in a fast‑paced environment.
Benefits
  • Comprehensive health and wellness coverage.
  • Paid time off, holidays, and volunteer programs.
  • Professional development and leadership training.
  • Employee assistance and financial wellness support.
  • Collaborative and inclusive work environment.
Salary

High Point, North Carolina – $ to $

Job Details
  • Location:

    High Point, North Carolina, United States
  • Seniority level:
    Not Applicable
  • Employment type:

    Full-time
  • Job function:
    Management
  • Industry: Financial Services and Banking

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