Banking Operations Supervisor

Join to apply for the Banking Operations Supervisor role at AI Jobs
.

We are hiring for one of our prime clients seeking a Branch Operations Associate Manager (LO) to join the Consumer, Small & Business Banking division. This position focuses on leading teller operations, driving operational excellence, ensuring compliance, and delivering an outstanding customer experience while supporting business growth.

• Supervise teller operations and ensure compliance, accuracy, and timely service delivery.
• Coach, motivate, and develop team members to meet performance goals and enhance customer satisfaction.
• Oversee daily branch operations, including scheduling and financial resource management.
• Engage customers to understand their financial needs and provide appropriate solutions.
• Identify and resolve operational or customer service issues, escalating when necessary.

• Minimum 2+ years of experience in customer service, operations, or banking.
• At least 1 year of leadership or supervisory experience.
• Strong understanding of compliance, audit controls, and risk management.
• Excellent interpersonal, problem‑solving, and decision‑making skills.
• Cash handling experience and ability to lead in a fast‑paced environment.

• Comprehensive health and wellness coverage.
• Paid time off, holidays, and volunteer programs.
• Professional development and leadership training.
• Employee assistance and financial wellness support.
• Collaborative and inclusive work environment.

High Point, North Carolina – $ to $

• Location:
  
  High Point, North Carolina, United States
• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Management
• Industry: Financial Services and Banking

Apply Now!

Referrals increase your chances of interviewing at AI Jobs by 2x.