Director of Quality Management, Construction

ABOUT YOU

Do you have an unwavering dedication to quality? Are you a proactive leader who ensures every project meets the highest standards of excellence? Do you thrive on collaborating with teams in the field to uphold quality at every stage of construction? If so, we have an exciting opportunity for you as a Director of Quality Management based in Raleigh, NC.

In this senior leadership role, you will drive continuous improvement, oversee quality management systems (QMS), and ensure compliance with industry standards and regulations. You'll lead quality assurance, control, and risk mitigation efforts across design-build projects while fostering a culture of excellence and accountability.

Who are we? We are ARCO, a Family of Construction Companies, committed to delivering best‑in‑class design‑build solutions with a focus on safety, efficiency, and superior craftsmanship.

• Vehicle allowance, per diem, and living expenses on traveling jobs
• An airplane ticket home every 2 weeks when traveling
• Business expenses and mileage reimbursement
• Industry‑leading performance‑based bonus program
• Employee Stock Ownership Plan (ESOP)
• Traditional and Roth 401k
• Tuition reimbursement for associates
• Scholarship for associates' children up to $28,000 per child
• 1‑month paid sabbatical after every five years of employment, plus $5,000 for travel
• 1‑week paid volunteer leave each year
• 100% charitable match
• Medical, dental, and vision insurance coverage
• 100% paid 10‑week maternity leave

• Develop and execute the organization's quality strategy, aligning with business goals and client requirements.
• Establish QMS roadmaps, budgets, and performance metrics to monitor effectiveness.
• Lead quality‑related transformation initiatives, including process optimization and technology integration.
• Develop, implement, and track execution of SQS (Supplier Qualtiy Surveillance Plan)

• Ensure adherence to local, national, and international regulations (e.g., ISO, OSHA, ANSI).
• Oversee internal and external audits, including after‑action reports, certifications, corrective actions, and supplier evaluations.
• Interface with regulatory agencies and clients during inspections.

• Monitor construction and engineering processes to identify quality risks and implement preventive measures.
• Review project plans, materials, and workmanship to ensure compliance with specifications.
• Analyze quality data to drive decision‑making and report findings to senior management.

• Lead and mentor quality assurance/control teams, fostering professional growth and accountability.
• Develop training programs on QMS policies, tools (e.g., Lean, Kaizen, agile systems), and industry best practices.

• Partner with project managers, engineers, and suppliers to resolve quality issues and improve outcomes.
• Manage client relationships, addressing concerns and ensuring contractual quality obligations are met.

• Education:
  
  Bachelor's degree in Civil, Mechanical, or Electrical Engineering, Construction Management, or related field; MBA or Master's preferred.
• Experience:
  
  10+ years in quality management within engineering/construction, including 5+ years in leadership roles.
• Certifications:
  
  Certified Quality Manager (CQM), Six Sigma Black Belt, or ISO Lead Auditor preferred.
• Technical
  
  Skills:
  
  Expertise in QMS software, statistical analysis, and regulatory standards (ISO 9001, AS9100, etc.).

• Leadership:
  Proven ability to inspire teams and drive organizational change.
• Problem‑Solving:
  Analytical mindset to address complex quality challenges.
• Communication:
  Strong interpersonal skills for liaising with stakeholders and presenting to executives.
• Risk Management:
  
  Proficiency in identifying and mitigating project risks.

EOE, including disability/vets