Senior Director, Enterprise AI Customer Success
Listed on 2026-10-03
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Management
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Business
Customer Success Management
Genesys, a leader in AI-powered customer experience, seeks a Customer Success Director to drive enterprise value and long-term partnerships across a global portfolio. You will guide executive stakeholders, align cross-functional teams, and shape strategies to deliver measurable business impact and sustained revenue growth.
You will partner with Sales, Professional Services, Renewals, and Onboarding to ensure seamless lifecycle execution, while leveraging your deep CX/SaaS expertise to expand
We have an opening for a Senior Director, Enterprise AI Customer Success in NC, United States within Management & Operations, Sales.
The position is based in NC, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 129..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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