Director of Operations

Job Details

Packrite HP - High Point, NC 27260

The Director of Operations is responsible for the overall leadership, performance, reliability, and continuous improvement of all manufacturing operations at Packrite, LLC. This position provides strategic and operational leadership for Production, Maintenance, Manufacturing Engineering, and Continuous Improvement to ensure the safe, efficient, and profitable manufacture of premium graphic packaging.

• Printing
• Lamination
• Die Cutting
• Finishing
• Folder Gluers
• Window Patch Machines
• Equipment Maintenance
• Facilities Maintenance
• Manufacturing Support Functions

• Provide strategic and day‑to‑day leadership for all manufacturing departments.
• Lead production activities across printing, lamination, die cutting, finishing, folder gluing, and window patching.
• Ensure all departments operate safely, efficiently, and in alignment with production schedules.
• Maintain responsibility for plant performance, throughput, labor utilization, quality, and customer service.
• Coordinate with Scheduling, Engineering, Quality, Customer Service, and Sales to meet customer expectations.

• Promote a zero‑incident safety culture.
• Ensure OSHA compliance and adherence to all company safety policies.
• Lead investigations of accidents, near misses, and corrective actions.
• Champion proactive safety initiatives and hold leaders accountable.

• Lead all maintenance personnel and maintenance leadership.
• Develop preventive and predictive maintenance programs.
• Maximize equipment uptime and Overall Equipment Effectiveness (OEE).
• Reduce unplanned downtime through proactive maintenance strategies.
• Manage maintenance planning, scheduling, spare parts, and maintenance budgets.
• Develop capital replacement plans and evaluate new equipment technologies.
• Lead equipment installations, commissioning, and vendor relationships.
• Ensure compliance with OSHA, electrical, mechanical, and machine guarding requirements.

• Drive improvements in OEE, waste reduction, labor efficiency, throughput, machine uptime, setup reduction, and on‑time delivery.
• Implement Lean Manufacturing, Kaizen, 5S, visual management, and continuous improvement initiatives.

• Partner with Quality to maintain exceptional print and packaging quality.
• Support ISO, SQF, GMP, corrective actions, and customer compliance initiatives.

• Lead, coach, and develop managers, supervisors, and department leaders.
• Build a culture of accountability, teamwork, ownership, and continuous improvement.
• Conduct performance reviews and succession planning.

• Safety Performance
• On‑Time Delivery
• Overall Equipment Effectiveness (OEE)
• Labor Efficiency
• Waste Reduction
• Equipment Uptime
• Preventive Maintenance Completion
• Budget Performance
• Customer Quality Performance
• Employee Retention
• Continuous Improvement

• Bachelor's degree in Engineering, Operations Management, Manufacturing, Business, or related field preferred.
• 10+ years of progressive folding carton / corrugated manufacturing leadership experience.
• Experience leading multiple production departments and maintenance functions.
• Packaging, printing, corrugated, converting, or folding carton experience expected.
• Demonstrated Lean Manufacturing and continuous improvement success.

Reports To:

Chief Operating Officer (COO)

• Production Manager
• Maintenance Manager

The Director of Operations is responsible for the safe, reliable, and profitable operation of all manufacturing assets while building a culture of operational excellence that delivers industry‑leading quality, productivity, and customer satisfaction.

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Management reserves the right to modify duties and responsibilities as business needs change.