Analyst, Quality; Healthcare

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

At GXO Logistics, our employees take pride in their work and demonstrate strong dedication to their roles. As a Quality Analyst, you will support the company’s quality program in alignment with applicable management standards, as well as customer and organizational requirements. Join our team and build a rewarding career. A key responsibility of this role is managing and optimizing SharePoint as a centralized platform for storing, tracking, and communicating logistics quality information.

We are committed to attracting top talent and offer competitive compensation along with a comprehensive benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability coverage, and more.

• Evaluate applicable certification or specialized training programs to align with organizational needs and individual career development goals
• Coordinate and participate in internal and third‑party audits; contribute to the preparation and presentation of the Annual Quality Management Review
• Support internal and customer audits of warehouse and transportation processes, including the preparation of objective evidence
• Interpret requirements of international standards; review and analyze processes and regulatory or customer requirements to ensure compliance with organizational and international quality standards
• Manage the SharePoint site used for quality documentation, forms, standard operating procedures, and training records
• Monitor members of the AmAPAC Quality team as they perform Quality Management activities (audit activities, CAPA) to enhance knowledge and execution
• Monitor and report on key logistics quality metrics
• Develop and maintain dashboards or trackers for audit findings, incident reports, and continuous improvement projects
• Support site‑level activities by observing root‑cause analysis and corrective‑action tracking related to logistics issues such as shipping errors, carrier nonconformance, and warehouse process deviations
• Train site personnel on documentation procedures and the use of SharePoint for quality‑related functions
• Create and maintain SharePoint‑based workflows, libraries, permissions, and version control to streamline quality reporting and approvals
• Collaborate with supply chain teams to support continuous improvement initiatives, driving root‑cause analysis and CAPA with timely and effective follow‑up
• Develop enterprise-wide communications related to critical changes or updates within the AmAPAC QMS; review site‑specific quality documentation to ensure alignment with current Quality Management System standards
• Ensure compliance with document‑control standards, including ISO‑based, aerospace, ITAR/EAR, medical, and GFSI‑benchmarked protocols, where applicable
• Support the setup of quality systems for new sites and coordinate across site leadership, IT, and HRIS
• Mentor junior quality team members and provide training on QMS processes and quality tools

At a minimum, you’ll need:

• Bachelor’s degree in Logistics, Supply Chain, Engineering, Quality, Aerospace, or a related field, or equivalent work or military experience
• Strong knowledge of globally recognized quality management systems
• Proficiency in Microsoft Office and Power Automate, Power BI, or advanced Excel for dashboards and automation

It’d be great if you also have:

• Strong time‑management and project‑management skills with the ability to multitask and prioritize effectively
• ASQ certification (e.g., CQIA or CQA) or Six Sigma training
• Experience with quality and/or logistics‑related compliance programs
• 5 years of experience in quality control
• Availability to travel 25–30% of the time
• Experience conducting quality management system audits
• Strong problem‑solving and organizational skills;…