Store Helper_NE-NSC_Family Store

Store Helper Job Summary

Assists customers in donating, locating and/or selecting store items; stocks and arranges store items in a neat and orderly manner; monitors the store displays and performs various cleaning activities to ensure the store is properly maintained.

• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customers have handled them.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick‑ups.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.

• Performs duties of the Store Clerk as relief and/or when needed.
• Assists customers in carrying purchased/donated items in/out of the store.
• Assists in disaster relief projects as needed.
• Performs other related work as required.

Cleaning Tools and Solutions;
Hand‑Truck

• No formal education or experience required.
• None.

• Ability to maintain the store displays in a neat and orderly manner.
• Ability to follow instructions and work independently.

• Ability to meet attendance requirements.
• Ability to read, write, and communicate in the English language.
• Physical ability to lift and carry and/or push/pull light objects (less than 25 lbs.).
• Ability to stand and walk for extended periods of time.

Work is performed in a warehouse environment where there are physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

The purpose of a job description is to outline the essential functions unique to a particular job within a specific department.