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Retail Service Specialist

Job in High Point, Guilford County, North Carolina, 27260, USA
Listing for: O'Reilly Automotive
Full Time position
Listed on 2026-07-02
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail & Store Manager, Retail Support
Job Description & How to Apply Below
O'Reilly Automotive -  - Responsibilities:
Lead store team members in providing excellent customer service to retail and professional customers;
Supervise customer service levels on the retail showroom and ensure proper execution of customer service programs;
Ensure telephone is answered according to company policy and processing of buy online/ship to store, hub and store-to-store transfers;
Handle retail customer returns and exchanges, refunds, and proper invoicing before product leaves the store;
Perform store opening/closing duties and day-end procedures, including securing money/deposits and arming/disarming alarms
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