Assistant Manager

About PHOENIX PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to modern, confident and effortless style. Bonobos is a menswear brand known for exceptional fit and a personalized retail model. Customers experience the brands in over 400 Express retail and outlet stores, 50 Bonobos Guide shops, and online at  and

• Assist the Store Manager in supervising store operations, recruiting, training, and sales functions.
• Develop, inspire, and retain top talent, fostering a positive work environment and a "one team" mentality.
• Coach, teach, and train Sales Associates for effective job performance.
• Partner with the Store Manager to identify and develop high‑performing Sales Associates.
• Participate in the hiring process for Sales Associates and provide feedback to the Store Manager.
• Support analysis of business performance and execute action plans that optimize results.
• Oversee daily store operations, including sales floor coverage and merchandise flow.
• Ensure adherence to Company Policies and maintain a safe environment for associates and customers.
• Execute merchandising strategies, loyalty programs, and other company initiatives to optimize sales and operations.
• Lead by example in proactive customer engagement and create a positive in‑store experience.
• Greet customers, share product information, handle promotions, and resolve customer complaints.
• Act as the customer experience leader, accountable for results and improvement plans.
• Create visual standards to enhance the in‑store experience.
• Perform other essential functions as directed by the supervisor.

• High School diploma or equivalent.
• 1‑3 years of relevant retail experience.
• Proficiency with technology (iPad, registers).
• Strong customer service skills.
• Available nights, weekends, and non‑business hours.
• Physically able to perform required duties.

• Prior retail experience preferred.
• Proven ability to drive sales results.
• Excellent communication skills.
• Minimum of two years relevant experience.
• Previous sales management experience.

• Medical, pharmacy, dental and vision coverage.
• 401(k) and Roth 401(k) with company match.
• Merchandise discount.
• Paid Time Off.
• Parental leave for new parents.
• Part‑time associates eligible for voluntary benefits, paid sick leave, and self‑insurance options.

Equal Opportunity Employer PHOENIX is an equal opportunity employer. We do not discriminate in recruitment, hiring, or any other employment decisions on the basis of any federally, state‑, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States and commits to providing reasonable accommodations for individuals with disabilities. Contact 1‑800‑964‑9793 or A for accommodations.