Logistics Service Manager; Greensboro, NC

Title: Logistics Service Manager – Outside Sales

Employment Type: Salary + Commission

Job Type: Full Time

Role

Description:

This outside sales role focuses on managing and growing existing business leads while building new customer relationships. The Logistics Service Manager is responsible for the day-to-day management of freight shipments and customer accounts, delivering excellent service, supporting operational teams, and driving branch revenue growth. This position plays a key role in fostering a positive branch culture while achieving or exceeding branch goals.

Note: This is a sales position requiring 2+ years of sales experience and an existing book of business. Compensation includes a competitive salary plus commission opportunities.

• Experience in transportation, logistics, or supply chain operations preferred
• Knowledge of business development, sales processes, and customer service
• Basic computer skills:
  Microsoft Excel, Word, PowerPoint, 10 Key, and data entry
• Strong organizational, communication, and time management skills
• Professional phone and email communication skills
• Ability to multi-task with frequent interruptions

Preferred Requirements:

• Brokerage operations experience
• Registry Monitoring Insurance Services (RMIS) experience
• Ability to work independently and provide guidance to team members

Responsibilities:

• Manage and grow customer accounts using provided business leads
• Conduct spot pricing and carrier negotiations
• Deliver cost-effective freight solutions to attract and retain customers
• Collaborate with operations and internal teams to ensure smooth shipment management
• Support customers with pricing, operational, and payment-related inquiries
• Conduct on-site customer visits as necessary
• Maintain accurate records and provide reports on account activity
• Communicate effectively with customers, carriers, and team members

Primarily office-based with extensive team and supplier interaction. Frequent interruptions may occur, requiring multi-tasking and flexibility. Reasonable accommodations available for individuals with disabilities.

Physical Requirements & Demands:

• Sit, stand, walk, and reach with arms; extended computer use
• Daily verbal communication with customers and team members
• Occasionally lift/move up to 25 lbs.
• Ability to travel as needed