Service Sales Leader, Data Centers, North America

The Opportunity

Are you ready to lead growth in one of the fastest-evolving and most critical infrastructure markets in the world?
Hitachi Energy is seeking a Service Sales Leader, Data Centers to drive profitable growth, strategic customer engagement, and commercial excellence across North America.

In this highly visible leadership role, you will shape and execute the service growth strategy for the Data Center segment, partnering with Regional Service Sales Managers, Global Account teams, Product Groups, Service Operations, and executive customer stakeholders. You will play a pivotal role in helping some of the world's largest hyperscale, colocation, cloud, enterprise, and AI-driven data center operators maximize reliability, resilience, uptime, and long-term asset performance.

As the commercial leader for the Data Center service business, you will transform market opportunities, installed-base insights, and customer priorities into sustainable growth, long-term service partnerships, and innovative lifecycle solutions. You will influence executive-level customer discussions, lead strategic pursuits, develop high-performing sales talent, and champion digital solutions, modernization programs, and service agreements that deliver measurable value.

This is an opportunity to make a meaningful impact at the intersection of energy infrastructure, digital transformation, and mission-critical operations while helping customers power the future of the digital economy. If you thrive in a collaborative environment, enjoy solving complex business challenges, and are passionate about building customer-centered growth strategies, we encourage you to join our team. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

• Lead and execute the North America Data Center service segment strategy, growth plans, and commercial objectives.
• Drive pipeline generation, order intake, revenue growth, profitability, and strategic account penetration.
• Translate global Data Center priorities into actionable regional and country-level growth plans.
• Identify and develop opportunities that improve customer reliability, resilience, safety, availability, and asset performance.
• Lead, coach, and develop Regional Service Sales Managers to achieve exceptional business results.
• Build and strengthen executive-level relationships with strategic customers and industry stakeholders.
• Support major pursuits, negotiations, framework agreements, and long-term service partnerships.
• Champion lifecycle service agreements, modernization programs, predictive maintenance, HMAX offerings, and digital solutions.
• Utilize installed-base intelligence, customer insights, and market trends to create targeted growth opportunities.
• Drive forecast accuracy, pipeline quality, commercial discipline, and CRM excellence.
• Collaborate across Sales, Operations, Engineering, Product Groups, Digital, Finance, and Global Account teams to deliver customer value.
• Foster a culture of accountability, collaboration, continuous improvement, and customer-centric execution.

• Bachelor's degree in Engineering, Business, Marketing, Sales, or a related field; advanced degree or equivalent experience preferred.
• 12+ years of progressive experience in service sales, strategic account management, commercial leadership, or related roles.
• Proven success leading sales teams and delivering profitable growth in complex industrial, energy, infrastructure, technology, or Data Center markets.
• Strong understanding of Data Center environments, mission-critical facilities, lifecycle services, and power infrastructure solutions.
• Experience developing and converting complex service opportunities involving executive customer engagement and cross-functional collaboration.
• Knowledge of electrical infrastructure, transformers, substations, high-voltage systems, digital solutions, modernization, and asset performance services.
• Experience managing CRM processes, pipeline development, forecasting, commercial governance, and business performance metrics.
• Excellent communication, negotiation, relationship-building, and…