HVAC - Mechanical or - Maintenance Technician

Bradley Professional is seeking a Parts Sales Manager for their growing client to lead and grow their aftermarket parts business. This role is responsible for expanding parts sales, improving customer support, strengthening pricing discipline, and helping build a consistent, scalable parts operation that supports both our customers and the business.

The ideal candidate will combine sales ability, sound business judgment, strong communication, and a hands-on approach to process improvement. This person will work across departments, respond well to a fast-moving environment, and take ownership of growing the aftermarket parts side of the business.

• Lead efforts to grow aftermarket parts sales and expand customer engagement
• Support parts sales across phone, online, and direct customer sales channels
• Strengthen customer relationships through responsive communication, accurate quoting, dependable follow-through, and strong service
• Support pricing, markup, and margin discipline to improve profitability
• Help maintain and improve AMH's online parts sales presence by coordinating product content, pricing, and updates with internal resources and outside partners as needed
• Work closely with service, purchasing, operations, engineering, and leadership to support aftermarket sales goals
• Establish and improve standard work for quoting, order handling, customer communication, and related parts sales processes
• Identify opportunities for continuous improvement in service, responsiveness, and internal coordination
• Track sales activity, customer needs, and performance trends to help guide decision-making
• Support site-based parts sales activity and customer interaction at assigned AMH locations as needed
• Represent AMH in a professional manner and provide a high level of customer service

• Experience in parts sales, aftermarket sales, inside sales, or a related commercial role
• Strong understanding of pricing, markup, margin, and quote development
• Strong written and verbal communication skills
• Proven ability to build relationships with customers and work effectively across departments
• Organized, self-directed, and results-oriented
• Ability to create structure, improve process, and maintain follow-through
• Strong customer service mindset and professional presence

• Experience in truck equipment, manufacturing, industrial products, fleet support, or a related field
• Experience with ERP systems, quoting tools, and sales / operational reporting
• Familiarity with service parts, replacement parts, or aftermarket support operations

• Growth in aftermarket parts sales
• Strong customer response and follow-through
• Consistent pricing and margin discipline
• Improved process consistency and internal coordination
• A stronger, more scalable aftermarket parts operation