SE&R Field Service Specialist
Listed on 2026-09-12
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Trades / Skilled Labor
Field/Service Technician, HVAC Tech / Heating Engineer, Maintenance Technician / Mechanic
Agency
Adult Correction
Division
COO - Administration
Job Classification Title
Engineer I (S)
Position Number
Grade
NC16
About UsThe NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community.
Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
The SE&R Field Engineer (Engineer I) is a member of the SE&R Field Services team and provides hands-on field services and technical support for the Department of Adult Correction's SE&R programs at facilities and institutions statewide.
SE&R Program areas include:- Building Automation Systems (BAS/BMS)
- Water Management Systems (WMS)
- Lighting systems and controls
- Solar photovoltaic (PV) systems
- Electric vehicle (EV) charging systems
- Other equipment and technologies are designated as SE&R responsibilities.
Work includes, but is not limited to, the installation, commissioning, troubleshooting, repair, maintenance, and technical support of SE&R systems and equipment. Duties may include system startup and testing, equipment and device installation, related electrical and controls work, system diagnostics, corrective repairs, and verification of proper system operation.
The position provides field support to SE&R Program Managers, Regional and Institutional Maintenance personnel and works with contractors, vendors, and other technical personnel as necessary to support the implementation, operation, and maintenance of SE&R systems. The position also completes required work orders, service documentation, and purchasing documentation associated with assigned field activities.
Key Duties- Working knowledge of electronic, electrical, controls, and instrumentation principles, devices, and systems associated with building automation, water management, lighting controls, solar photovoltaic systems, electric vehicle charging systems, and other SE&R technologies.
- Working knowledge of complex integrated systems, with the ability to analyze, diagnose, troubleshoot, and repair system and equipment problems.
- Working knowledge of Ethernet networking, communications, and connectivity principles as they apply to building automation, monitoring metering, and other SE&R systems.
- Ability to install, commission, test, maintain, and troubleshoot SE&R systems and associated field devices and equipment.
- Demonstrated ability to interpret technical documentation, wiring diagrams, system drawings, and equipment specifications.
- Demonstrated experience using Microsoft Office products, including Word, Excel, and Outlook.
This position's duty station is the DECM-Maintenance Operations complex in Raleigh, NC but requires daily travel to assigned Department of Adult Correction facilities and institutions statewide to perform field service work. The normal work schedule is Monday through Friday however; overnight travel may be required based on operational needs. The position may also be subject to emergency callback outside of normal working hours.
KnowledgeSkills and Abilities
/Management Preferences
Salary Grade Range: $41,206.00-$72,113.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The…
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