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Correctional Case Manager

Job in High Point, Guilford County, North Carolina, 27264, USA
Listing for: State of North Carolina - Adult Correction
Full Time position
Listed on 2026-07-10
Job specializations:
  • Social Work
    Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 37377 - 65408 USD Yearly USD 37377.00 65408.00 YEAR
Job Description & How to Apply Below
Agency Adult Correction

Division COO - OPS - Institutions Operations Job Classification Title Correctional Case Manager (S)
Position NumberGradeNC
07

About UsThe NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community.

Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work Knowledge

Skills and Abilities

/Management Preferences This position is located at Roanoke River Correctional Institution in Halifax County, NC. Employees in this class carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on inmate questions and problems, and making recommendations to the classification committee for a medium custody facility to include management of a minimum custody facility which is managed within the scope of the larger institution.

Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation as well as transition planning and coordinating. Employees in this class plan and coordinate transition (re-entry) prior to parole or release into the community. Effective verbal and written communication with other staff, inmates, and the general public.

Be capable of defending oneself against attack by violent persons. Monitor off site programs which may require operation of a motor vehicle in a safe and secure manner at any time of day and in varying weather and road conditions. Work under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive;
Conduct continuous visual and audio surveillance of assigned work area. Prepare written reports and forms which accurately reflect information reviewed from various screens. Review, analyze, and evaluate various documents and behavior data gathered from interviews, written documentation, and personal observation. Perform crisis interventions and routine counseling to include suicide prevention. This position requires basic keyboarding skills and the ability to learn and use the OPUS computer system.

Knowledge

Skills and Abilities

/Management Preferences Salary Range: $37,377 - $65,408

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

Knowledge of supportive counseling techniques.

This job posting will close at 11:59 pm, the night before the end date listed above.

Necessary Special Qualifications :

MUST be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

To be considered for a Correctional Case Manager position, ALL applicants must :

Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
Pass a criminal background check

Produce a negative drug screening result

Successfully complete medical and psychological evaluations

Possess a valid driver’s license

Required Adverse Weather Reporting :

This position is designated as “Mandatory” and must report or stay over during adverse weather events.

This is a full-time position (40 hours per week) with State Benefits .State Benefits Information :

The State of North Carolina offers a comprehensive benefits package including:

Health Insurance options

Retirement PlansNCFlex Supplemental Benefits

Paid Vacation, Sick, and Community Service Leave Paid Parental Leave Visit…
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