Route Driver - Smartservice

Position Details

• We are hiring immediately for full‑time ROUTE DRIVER – SMARTSERVICE positions.
• Location:
  
  Canteen – 100 North Pendleton Street, High Point, NC 27260. (Online applications accepted only.)
• Schedule:
  
  Full‑time. Monday through Friday, 5:00 a.m. start time. Rotating Saturday schedule. Further details upon interview.
• Requirement:
  Previous route driving experience preferred. Must have a valid driver’s license.
• Fixed Pay Rate: $20.00 per hour.
• Internal employee referral bonus available.
• All Canteen driving roles may include commission eligibility.

Drives company vehicle over established route to deliver products and maintain inventory. Responsible for the delivery of top‑notch service to clients and customers at all times.

• Prior to beginning each day’s route, ensures that truck is properly loaded with all product required to properly service all scheduled machines following outlined operational procedures.
• Maintains proper inventory levels and product distribution for vending machines.
• Loads hand cart with totes of product, walks to the machines, and loads the machines. Returns to truck with hand truck of empty totes.
• Performs product rotation to ensure freshness at designated client locations for vending machines.
• Provides client and customer satisfaction in every aspect of job performance.
• Performs routine cleaning and sanitation of vending machines and other related equipment.
• Conducts minor service and adjustments on machines. When necessary, reports defective equipment to designated maintenance repair service operators or technician dispatcher.
• Maintains accurate machine product and inventory data via a handheld computer.
• Informs regular clients and customers of new products or services.
• Listens to and resolves service complaints; reports all client and/or customer complaints to immediate supervisor in a timely manner.
• Sets up merchandise and sales promotion displays, or issues sales promotion materials to customers.
• Accountable for all receipt of goods, invoices, delivery tickets, cash received or collected, and product.
• Conducts inventory reconciliation in accordance with established procedures.
• Keeps company vehicle clean and organized at all times; performs pre‑ and post‑trip vehicle inspections.
• Performs other duties as assigned.

• 3 years driving experience required.
• Valid driver’s license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
• Preferred 1–2 years’ experience in a customer service position, or a minimum of 1 year of related experience.
• Must be able to lift 50 lbs. on a consistent basis.

• Retirement plan
• Associate shopping program
• Health and wellness programs
• Discount marketplace
• Identity theft protection
• Pet insurance
• Voluntary benefits, including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program
• Medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs)
• Paid and/or unpaid time‑off benefits in accordance with applicable federal, state, and local laws.