Warehouse Lead

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Full Time | High Point, NC, US

7 days ago | Requisition

Salary Range: $17.00 To $19.00 Hourly | Pay: $17.00 - $19.00 per hour

Mattress Warehouse is looking for qualified and motivated associates to join our leadership team as a Warehouse Lead for our High Point, NC location. Candidates must have a positive attitude, excellent attendance, and outstanding leadership and coaching skills. Primary hours will be on our day shift, approximately 8:00 am to 4:30 pm. This position supports the Receiving Supervisor in running the Receiving Shift.

Flexibility of hours is occasionally necessary to cover vacations and other unplanned events. Normal hours will be 8 am-4:30 pm Monday – Friday night.

• Own all functions of the night shipping shift
• Lead, coach, motivate, and manage associates in assigned department
• Train, guide, and evaluate new warehouse workers
• Enforce company policies
• Motivate associates to improve productivity
• Performance-manage low performers
• Measure and report effectiveness of warehousing activities and employees’ performance
• Communicate job expectations and coach employees
• Partner with other departments and coordinate activities
• Work with management teams to observe disciplinary issues, attendance, and performance of direct reports
• Communicate position expectations and train employees
• Define staffing needs and allocate workload
• Implement new methods, processes, and improvements
• Become efficient in STORIS, DISPATCHTRACK, and other programs/software including Microsoft Office
• Knowledge of conventional management and warehousing fundamentals
• Hands‑on dedication to staff training and championing new ideas
• Work with leadership team to reduce damages
• Willingness to work any shift necessary to cover vacations, open positions, volume spikes, etc.
• Determine and track most important warehouse KPIs
• Ensure efficient and safe operation of all material handling equipment
• Ensure optimal utilization of all space within warehouse
• Maintain a clean and safe working environment
• Assist with quarterly inventory
• Assign and schedule associates accordingly
• Comply with all safety standards and guidelines (OSHA)
• Establish and maintain a positive working relationship with all associates and vendors
• Develop and recommend improvements in current warehouse procedures to improve efficiency, accuracy, safety and lower costs
• Work extended hours as needed
• Assist in recruiting, hiring, and training (basic HR duties)
• Other duties as requested

• Management or Supervisory leadership experience a plus
• Excellent communication skills (both written and verbal)
• Knowledge of Material Handling Equipment is a plus
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills
• Experience with MS Excel, Word and Outlook
• Experience with RF Guns and Inventory management systems
• Excellent attendance
• Time management and multi-tasking skills
• Total ownership of your assigned shift

Job Type: Full-time

• 401(k) matching
• Paid time off

• High school or equivalent (Preferred)

• Distribution Operations Occupations: 2 years (Preferred)