Warehouse Specialist

Our Core Purpose

We ensure mobile technology works so that people can focus on what matters.

• Genuine and Respectful
• Pride in Everything We Do
• Excellence through Innovation
• Obsessed with Customer Success

Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.

We are actively looking for a highly motivated and energetic professional with a positive attitude who desires to be part of our growing team.

High Point, NC

The Warehouse Specialist is responsible for supporting the efficient day-to-day operations of the warehouse, ensuring accurate receiving, storage, inventory control, order fulfillment, and shipping activities. This role requires hands‑on experience in a warehouse, logistics, distribution, or manufacturing environment and a demonstrated ability to provide leadership, coordinate workflow, and drive operational efficiency.

The ideal candidate has at least one year of experience serving as a Warehouse Supervisor, Team Lead, Lead Associate, or in a similar position with responsibility for directing work, training team members, prioritizing tasks, and ensuring productivity. This individual serves as a key operational leader on the warehouse floor, maintaining safety, quality, and service standards while helping the team meet daily objectives.

• Receive, inspect, and process incoming shipments accurately and efficiently
• Pick, pack, stage, and ship customer orders according to established procedures
• Ensure inventory is properly stored, labeled, and organized within the warehouse
• Perform cycle counts and inventory audits to maintain inventory accuracy
• Investigate and resolve inventory discrepancies, shipping errors, and operational issues
• Maintain accurate records in warehouse management systems (WMS), ERP systems, or inventory tracking tools
• Operate warehouse equipment safely, including forklifts, pallet jacks, hand trucks, and scanners, where certified

• Coordinate daily workflow and assign priorities to warehouse associates to ensure timely completion of operational goals
• Lead by example in productivity, safety, attendance, and quality standards
• Monitor work output and make real‑time adjustments to maintain operational efficiency
• Train, mentor, and onboard new warehouse team members
• Serve as the primary point of contact for floor‑level operational issues and escalations
• Help drive continuous improvement initiatives that increase productivity and reduce waste
• Communicate effectively with warehouse management regarding staffing, workflow bottlenecks, and operational needs
• Other related tasks and responsibilities

• Promote a strong culture of workplace safety and compliance
• Ensure adherence to OSHA guidelines, company policies, and warehouse procedures
• Conduct routine safety checks and report hazards immediately
• Support quality control processes to ensure accurate shipments and inventory integrity
• Maintain a clean, organized, and audit‑ready warehouse environment utilizing 5S and best‑practice warehouse standards

• Minimum 3 years of experience in a warehouse, logistics, distribution center, manufacturing, or supply chain environment
• Minimum 1 year of experience as a Warehouse Lead, Team Lead, Shift Lead, Supervisor, or similar role with responsibility for directing workflow, coordinating team activities, and influencing operational performance
• Demonstrated ability to lead and motivate Team Members even without requiring formal supervisory authority
• Strong understanding of warehouse processes, inventory management, shipping, receiving, and order fulfillment
• Experience using warehouse management systems (WMS), ERP systems, RF scanners, or inventory tracking software
• Ability to prioritize multiple tasks in a fast‑paced environment
• Strong organizational, problem‑solving, and decision‑making skills
• Proficiency with Microsoft Office applications, particularly Excel
• Ability to lift up to 50 pounds and perform physical warehouse duties as required

• Forklift certification or…