Carpenter and UPVC Operative

Carpenter / UPVC Operative

• Salary: £41,327 + Excellent Benefits
• Location: Buckinghamshire, Bedfordshire, Hertfordshire and surrounding counties
• Office locations: Wooburn Green, High Wycombe and Chesham
• Van and fuel card included for business use
• Contract: Permanent
• Hours: 40 per week, Monday to Friday, 08:00 to 17:00

Are you looking to join a growing, values-led organisation with a clear social purpose?

At Settle Paradigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

We are looking for a skilled Carpenter / UPVC Operative to join our trades team. You will carry out a wide range of carpentry and UPVC repairs across our homes, including doors, windows, kitchens, flooring, locks, fencing, gates and other timber‑based or UPVC components. You will work independently and as part of a wider team, delivering high quality work, keeping residents informed and making sure repairs are completed safely and right first time.

You will use a company van and fuel card for business travel across our operating area:
Buckinghamshire, Bedfordshire, Hertfordshire and surrounding counties.

• Carry out carpentry repairs including doors, frames, skirting, architraves, locks, kitchens, flooring, cupboards, fencing and gates
• Complete UPVC repairs including window and door mechanisms, hinges and handles
• Carry out first and second fix carpentry work
• Diagnose issues and complete repairs independently
• Order materials when needed and manage van stock responsibly
• Use PDA and repairs systems to update work orders and record materials used
• Report unsafe installations, compliance concerns or risks

• Deliver repairs right first time wherever possible
• Manage workload efficiently and complete jobs within agreed timescales
• Provide clear updates to supervisors when follow‑on work is needed
• Minimise waste and use materials responsibly
• Support team targets and KPI performance

• Communicate clearly and professionally with residents
• Keep residents informed about work, timescales and access needs
• Work respectfully in residents’ homes and leave work areas clean and safe
• Contribute to positive resident satisfaction through quality workmanship

• Follow all health and safety requirements, risk assessments and safe systems of work
• Use tools and equipment safely and maintain them appropriately
• Report risks, unsafe practices or compliance concerns
• Drive company vehicles safely and keep them clean and roadworthy

• Work across our geographical area as required
• Support out‑of‑hours or emergency repairs when needed
• Hold a full, valid UK driving licence

• High‑quality carpentry and UPVC work with reduced defects and recalls
• Positive resident feedback and strong satisfaction
• Efficient completion of jobs within agreed timescales
• Good control of materials and van stock
• Accurate updates on PDA and systems
• Strong compliance with health and safety and organisational standards

• Experience carrying out carpentry repairs, maintenance and installation
• Experience working in social housing, domestic maintenance or responsive repairs
• Experience delivering high‑quality, right‑first‑time repairs
• Experience diagnosing and resolving repeat repair issues

• Strong technical knowledge of carpentry, joinery and UPVC repairs
• Understanding of responsive repairs, work allocation and service standards
• Clear understanding of health and safety and safe systems of work
• Understanding of customer service and resident‑focused delivery
• Awaren…