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Multi-Line Representative - State Farm Agent Team Member

Job in Highland Heights, Cuyahoga County, Ohio, USA
Listing for: Myagentemily
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 18 - 24 USD Hourly USD 18.00 24.00 HOUR
Job Description & How to Apply Below

Multi-Line Representative - State Farm Agent Team Member

Full Time in Highland Heights - OH

  • 401(k) matching
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off

You May Be a Great Fit as a Multiline Representative at Emily Montone - State Farm Agent if

  • You’re the person people call first when life goes sideways - calm, steady, and ready to help.
  • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
  • You’re a natural relationship-builder who earns trust quickly and keeps it.
  • You listen first, then guide
    , making customers feel understood while confidently recommending solutions.
  • You’re motivated by goals and growth
    , and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address Highland Heights, OH 44143

At Emily Montone - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

  • Communicate with customers to understand their needs and provide available product information.
  • Assist in developing relationships with new and existing customers across multiple product lines.
  • Support daily office operations, including documentation, scheduling, and follow-up activities.
  • Participate in marketing efforts to promote awareness within the community.
  • Maintain accurate records and ensure a consistent customer experience.
  • Collaborate with team members to achieve office objectives.

Qualifications

  • Effective written and verbal communication skills.
  • Strong organizational abilities with attention to detail.
  • Comfortable working in a fast-paced environment.
  • Prior experience in customer service, business support, or insurance preferred.
  • Must possess or be able to obtain necessary state insurance licenses.

Compensation $18.00 - $24.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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