Help Desk Technician : First-Line IT Support Pro
Job in
Highland Heights, Cuyahoga County, Ohio, USA
Listed on 2026-06-05
Listing for:
Park Place Technologies
Full Time
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Park Place Technologies is looking for a Help Desk Technician I in Highland Heights, Ohio. This role will provide first-level technical support to end users, focusing on troubleshooting software and hardware issues. The technician will also assist with software installations and updates, document incidents, and communicate effectively with users.
The ideal candidate will have 1–2+ years of experience in a technical support role and possess strong communication skills. A reliable and organized team player is sought to manage multiple tasks in a fast-paced environment.
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