Community Care Liaison

Job Location:

Cleveland Hospice - Highland Heights, OH 44143 | Position Type:
Full Time | Education Level: 4 Year Degree | Travel Percentage:
Road Warrior | Job Shift: Day | Job Category:
Marketing

The Care Team Hospice is seeking a driven, relationship-focused Community Care Liaison (CCL) to grow our presence in the community. This is a high‑impact role for someone who thrives on building connections, developing referral partnerships, and making a difference in the lives of patients and families.

At The Care Team Hospice, we are a mission‑driven, patient‑centered provider dedicated to delivering compassionate end‑of‑life care. Our goal is to be the most trusted partner in hospice, supporting patients and their families with comfort, dignity, and respect during life’s most important moments. We believe hospice care goes beyond clinical support—it’s about creating meaningful human connections and ensuring every patient is treated with compassion and dignity.

We’re looking for professionals who share that purpose and want to make a lasting impact.

• Medical, Dental, and Vision Insurance, plus Wellness Programs
• On‑The‑Job Training, opportunities for advancement and increased compensation
• Generous Paid Time Off and Paid Holidays
• Tuition Reimbursement and Certification Assistance
• Mileage Reimbursement
• 401(k) with Company Match
• Additional Voluntary Coverage
• Great Total Rewards Package

• Build and expand relationships with physicians, healthcare partners, and key decision‑makers to drive referral volume and market growth.
• Serve as a dedicated advocate for hospice by educating the community and sharing the value of comfort‑focused, patient‑centered care.
• Achieve and exceed census and admission targets by positioning our hospice as a preferred provider within the community.
• Engage regularly with healthcare providers and referral sources to create strong, collaborative partnerships focused on patient well‑being.
• Lead hospice discussions with patients and families, clearly communicating services and guiding the consent process with professionalism and empathy.

• Education: Bachelor’s degree or equivalent.
• Experience: 1‑2 years healthcare specific outside sales experience preferred; 1‑2 years outside sales experience preferred or considerable transferrable experience.
• Ability to perform regular travel within assigned geography and extended geography for training and meetings.
• Must have reliable transportation; valid and current driver’s license and current auto insurance required.