Office Operations & Administrative Coordinator; Experienced

Location:

Highland Park, IL

Job Type: Full-Time, Salaried

Griswold Care Chicagoland is a family-owned home care agency seeking an experienced Office Operations & Administrative Coordinator to manage daily office operations, administrative workflows, and compliance support. This role is ideal for a seasoned administrative or operations professional with experience in home care, healthcare administration, or compliance-driven environments.

• Oversee daily office operations and administrative processes
• Maintain accurate and compliant caregiver and client files
• Track caregiver credentials, licenses, expirations, and compliance requirements
• Support HR and hiring processes, including onboarding and documentation
• Experience with Hireology, Docu Sign, Ally preferred
• Maintain IDPH compliance binders and required documentation
• Answer and manage main office phone lines professionally
• Greet caregivers, clients, and walk-in visitors
• Track employee PTO and sick time to ensure adequate coverage
• Order office supplies and maintain office equipment (printers, fax, scanners)
• Ensure marketing packets, applications, and fee schedules are stocked
• Support care coordination and scheduling operations as needed

• 2+ years experience in office management, administrative operations, healthcare administration, or HR coordination
• Experience in home care, healthcare, or regulated environments strongly preferred
• Strong understanding of compliance, documentation, and confidentiality (HIPAA)
• High attention to detail with strong organizational skills
• Ability to manage multiple priorities independently
• Proficiency in Microsoft Word and Excel
• Experience with digital document management systems
• Professional, dependable, and customer-service oriented
• Comfortable working in a fast-paced, growing office

• Monday-Friday, 9:00 AM-5:00 PM
• With Remote Flexibility

• Full-time salaried position
• 2 weeks paid time off