Gate Staff
Listed on 2026-08-11
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Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning -
Entertainment & Gaming
Customer Service Rep, Event Management & Planning
Gate Staff
The Ravinia Gate Staff handles all entry into the park, scanning tickets and passes while enforcing Ravinia's entry policies and upholding Ravinia's core values. This position requires excellent guest service and communication skills.
The Ravinia Gate Staff is a part-time seasonal position, averaging 12 - 15 hours per week. Afternoon, evening, and weekend hours are required. Weekly hours and shift times will vary depending on the concert schedule. The Ravinia season begins early July and runs through mid-September. This position pays $15.25 an hour, non-negotiable.
General Responsibilities- Scan tickets and passes for admission
- Create a warm and welcoming environment
- Provide excellent guest service
- Enforce park entry rules and policies
- Assist patrons with any questions or concerns
- Background check is required
- Applicants must be at least 16 years of age
- Excellent guest service skills
- Strong communication and problem-solving skills
- Flexible schedule that includes afternoon and evening hours on weekdays and weekends
- Able to be polite and respectful while maintaining composure under any circumstances
- Coordinate well with others
- Detail-oriented and accurate
- Excellent listening skills
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Work EnvironmentRavinia is an outdoor, rain or shine venue. Applicants must be able to work outdoors in a fast-paced environment with a high degree of accuracy and attention to detail. Expect to be standing for extended periods. All staff are required to wear a Ravinia uniform.
Additional InformationPriority in hiring is given to applicants who are available to work the entire season. Applicants must be at least 16 years of age to be considered. Early applicants are encouraged and appreciated.
Interviews will be conducted until all positions are filled. Due to the high number of applications we may not be able to contact all applicants directly. If you do not hear from us, unfortunately, we do not have a position for you this season and we encourage you to apply again next year.
Benefits:Eligible for the Illinois Paid Leave plan
Ravinia is an Equal Opportunity EmployerAs an equal opportunity employer, Ravinia strongly believes that diversity of backgrounds, experiences, and perspectives is essential to our success. We strive to create and sustain an equitable and inclusive environment for all our employees. Ravinia does not discriminate on the basis of any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.
All your information will be kept confidential in accordance with EEO guidelines.
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