Analyst, Clinical

This role will work out of our Austin, TX, Madison, WI, or Metro Detroit, MI location.

If you are currently employed at Vivent Health, please log into UKG and submit your application through the My Company/View Opportunities page.

Get ready for something amazing! Imagine this: generous paid time off, including 12 paid holidays. In addition, Vivent Health offers a 401k with 100% employer match up to 5%, 12 weeks of fully paid parental leave, employer subsidized medical, dental, vision benefits, gender-affirming care benefits, and more. The complete package also includes employer-paid short‑ and long‑term disability, tuition reimbursement, certification and licensure assistance, and benefits for part‑time roles.

• Equity Practices:
  Fair treatment, access, and opportunities for all employees, creating an environment where everyone feels valued, respected, and empowered to contribute.
• Professional Growth:
  Opportunities for professional development and advancement, along with training programs and events that promote cultural competence, unconscious bias training, and awareness.
• Collaboration on an inter‑disciplinary team:
  Within our integrated HIV care and prevention model, we employ a high level of collaboration across disciplines. That means that, in your role, you will have the opportunity to be exposed to whole person‑care across medical, behavioral health, pharmaceutical, research, and more!
• Delivery of quality patient care:
  Our integrated HIV care and prevention model is proven to help patients achieve positive health outcomes.

Your Contribution

Deliver Excellence. Oversee with Integrity. Drive Progress. Exceed Expectations.

The Analyst, Clinical Applications will play a pivotal role in supporting and optimizing the use of the EPIC and Provide Enterprise (PE) systems within our healthcare operations. This position requires an understanding of EPIC and PE functionality, excellent problem‑solving skills, and the ability to collaborate with healthcare professionals to ensure the effective utilization of Clinical Applications.

• Provide Tier 1 and Tier 2 level support.
• Assist in implementing EPIC and PE systems, ensuring a smooth transition and integration into daily healthcare operations.
• Provide ongoing support to end‑users, troubleshoot issues, and address inquiries related to EPIC and PE systems.
• Customize and configure the EPIC system to meet the specific needs of Vivent Health's healthcare professionals and administrators.
• Assist in development and delivery of training programs for end‑users, ensuring they are proficient in utilizing the EPIC system.
• Oversee data integrity within the EPIC system, conduct regular audits, and implement measures to ensure accurate and secure health information.
• Assist with EPIC and PE system upgrades, ensuring compatibility with existing configurations and addressing potential issues.
• Collaborate with healthcare professionals to assess workflow processes, identify inefficiencies, and implement optimizations using EPIC or PE.
• Ensure compliance with health information technology security standards and HIPAA regulations within the EPIC and PE systems.
• Generate and analyze reports from the EPIC and PE systems, providing insights into healthcare data and performance metrics.
• Work closely with IT teams, clinicians, and administrators to align health information technology strategies with organizational goals.
• Other duties as assigned.
• Adhere to all agency policies, including but not limited to Confidentiality, Employee Handbook, Health Care Corporate Compliance Plan, Standards of Conduct, training, and other relevant policies.

NOTE:

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Education:
  • Bachelor's degree in Healthcare Informatics, Health Information Management, Computer Science, or a related field. Experience may be considered in lieu of a degree.
  • Epic Certification or documented proficiency required.
• Work Experience:
  • Minimum of 3-5 years of experience working with EPIC systems, including implementation, configuration, and user support.
• Technical
  
  Experienc…