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Casino Guest Services Manager: Promotions & VIP Experience
Job in
Highland, San Bernardino County, California, 92346, USA
Listed on 2026-08-20
Listing for:
sanmanuel
Full Time
position Listed on 2026-08-20
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Customer Service Rep -
Entertainment & Gaming
Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
San Manuel is seeking a Manager, Guest Services. Under the direction of the Senior Manager, Guest Services, you will lead the Guest Services team to uphold exceptional service standards that align with operational objectives in a fast-paced casino environment requiring night, weekend and holiday coverage to support 24/7 operations.
Key duties include training and development, event planning, scheduling, loyalty program administration, and analyzing performance data.
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