Beverage Bar Cashier Job Highland area,California USA,Hospitality / Hotel / Catering

Under the direction of the Supervisor, Food & Beverage (F&B), the Cashier – F&B is responsible for providing welcoming and efficient service to guests by taking their food and beverage orders. This role may be assigned to maneuver a beverage cart throughout assigned sections in the Casino or on the outdoor Pool Deck. This role is also responsible for accurately processing all transactions and ensuring guest satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Learns and understands the fundamentals of the Point of Sale (POS) system. Ensures all sales transactions are processed accurately to maintain proper operation of the department. Processes transactions accurately, ensuring all guests pay for their food and beverages and receive the correct change. Adheres to all cash handling procedures, including tip policies and practices, as established by the department.

Maneuvers the beverage cart throughout the entirety of the assigned section or specific location, assigned sections may encompass Casino first and second floors and the pool deck. Provides excellent service to guests with a welcoming manner and responsive demeanor.

Selects requested items from the serving or storage area and assembles them on trays for the guest. Beverages are provided from the beverage cart. Once payment is completed, the food and/or beverages are given to the guest.

Set ups and stocks the stationary or mobile beer cart/bar according to par levels. Monitors inventory and requests restocking from the bar back or leader as needed, with verification from management. Accurately record beverage additions and closing inventory numbers.

Is responsible for overall cleanliness, organization, and preparedness of immediate workspace and adjacent areas. Ensures a clean, sanitary and thoroughly stocked beverage cart. Ensure all equipment is in proper working order and that necessary items are stocked.

Maintains a friendly, approachable demeanor while efficiently serving to multiple guests at a time. The Cashier has knowledge about all the beers, wine, and food items offered, including their prices.

Notifies immediate supervisor of any problems that occur, including reporting of any guest who appears to be intoxicated or under the age of 21.

Performs other duties as assigned to support the efficient operation of the department.

EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS

High School Diploma or GED required. Must be 21 years of age or older.

KNOWLEDGE,

SKILLS AND ABILITIES

(KSA)

Must be able to read, write and communicate in the English language.
Must be able to perform simple mathematical operations (addition, subtraction, multiplication, and division).
Must be able to manage cash transactions accurately and securely.
Must be able to provide friendly and efficient service to guests, addressing their needs and resolving issues.
Must be able to have clear and effective communication with guests and team members.
Must be able to work under pressure by staying calm and efficient during busy period(s).

LICENSES, CERTIFICATIONS AND REGISTRATIONS

At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
Must obtain and maintain a current Food Handler’s Card.
Must obtain and maintain a current California Responsible Beverage Service Certification (RBS).

No Driving Responsibilities:
Role does not require a driver’s license or insurance.

PHYSICAL REQUIREMENTS / WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a Casino & Resort setting. Work requires travel to attend…