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IT Help Desk Analyst - Fast, End-User Support
Job in
Highland, San Bernardino County, California, 92346, USA
Listed on 2026-07-14
Listing for:
Yuhaaviatam of San Manuel Nation
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Yuhaaviatam of San Manuel Nation is hiring a Service Desk Analyst I in Highland, California. This position requires providing high-quality support to end users through various channels including phone, email, and in-person. Key responsibilities include troubleshooting technical issues, prioritizing service requests to meet SLAs, and maintaining documentation of tech solutions.
The ideal candidate must possess a High School Diploma (GED) and ideally an Associate’s degree in Computer Science. One year of IT experience is mandatory, with a preference for those who have worked in the Casino or Gaming industry. This role offers an opportunity to develop help sheets and contribute to knowledge base articles.
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