Specialist, Veterans Affairs & Financial Aid

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college s mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Specialist, Veterans Affairs & Financial Aid

To provide information and guidance to students and others regarding the Department of Veterans Affairs educational benefits, eligibility, and educational objectives; provide assistance with various job duties of the Financial Aid Specialist as required.

Description of Duties and Tasks

• Provides information and guidance in the areas of Department of Veterans Affairs (DVA) educational benefits and eligibility, educational objectives and degree/vocational opportunities; assists students in applying for a wide variety of DVA programs; certifying enrollment.

• Interprets and applies federal and state regulations to all aspects of student aid programs, and specializes in veterans student aid.

• Reviews academic evaluations, enrollment, and student requirements to insure compliance with DVA, Texas Workforce Commission (TWC) regulations, and Austin Community College (ACC) policies and procedures.

• Prepares and reviews appropriate documentation necessary for certification of students  veterans educational entitlements to DVA educational benefits.

• Monitors veteran students  academic progress, course enrollment, and other reporting requirements to DVA.

• Acts as a liaison between DVA Vocational Rehabilitation Specialist and disabled veterans; controls the issuance of forms used to cover educational costs.

• Provides guidance to students and parents regarding financial aid programs, application procedures, award packaging, and debt management; may conduct entrance and exit interviews.

• Reviews students  financial aid applications, performs need analysis, and determines eligibility based on federal and state regulations, and available funds; awards financial aid and certifies student loan applications.

• Participates in outreach programs to area high schools and other agencies as required.

• US Department of Veterans Affairs (DVA) Educational Benefits.

• Federal and state regulations pertaining to financial aid programs.

• Processes for providing academic advising to veteran students.

• Enrollment processes for disabled veterans under the Vocational Rehabilitation Program.

• Maintaining an established work schedule.

• Effectively using interpersonal and communications skills including tact and diplomacy.

• Effectively using organizational and planning skills with attention to detail and follow-through.

• Interpreting federal and state regulations pertaining to student financial aid programs.

• Complying with federal and state veterans affairs regulations.

• Reviewing…