BDC Sale Support Representative

Join Our Winning Team at Thomas KIA!

What is "Sales Support"? Great question! Sales support is a motivated, happy, fun person who will help set appointments, send thank you cards, learn all the cool features of the cars and if you want will learn to sell the car and advance to a high-paying career.

Are you energetic, happy, clean, customer-focused, and ready to build a career in the automotive industry? Thomas KIA in Highland, Indiana, is seeking a Sales Support Representative. This hybrid role combines the communication strengths of a BDC (Business Development Center) representative with the customer-facing impact of a Sales Associate.

This is your opportunity to thrive in a fast-paced, supportive environment where your effort is rewarded and your growth is prioritized.

• Competitive pay structure with performance-based bonuses and commissions
• 401(k) with company match
• Medical, dental, vision, and life insurance
• Paid time off, holidays, and vacation
• Employee discounts on vehicles, parts, and services
• Ongoing training and career development
• Fun, team-oriented culture with leadership that supports your success

• Respond to customer inquiries via phone, email, and in person in a timely and professional manner
• Guide customers through the sales process, including vehicle selection, test drives, and financing options
• Clearly explain product features, benefits, and warranty information
• Maintain follow-up communication with potential and existing customers
• Track customer interactions and manage sales pipeline using CRM tools
• Stay informed about current vehicle inventory, incentives, and promotions
• Assist with dealership marketing campaigns and outreach efforts

• Excellent communication and interpersonal skills
• Happy, friendly, professional demeanor and strong customer service focus
• Competitive drive with strong sales and negotiation ability
• Organized and detail-oriented with the ability to multitask
• Experience in automotive sales or customer service is a plus, but not required
• Bilingual (Spanish/English) is a major plus!

Thomas Auto Group is an equal opportunity employer. We welcome all qualified applicants, regardless of race, color, religion, gender, national origin, disability, or veteran status. We are committed to building a diverse and inclusive workplace.