Enrollment Coordinator

ROLE DESCRIPTION Enrollment Coordinator

This position offices in-person, at the Valor Christian Business Offices, located across the street from the main campus at Cherry Hills Community Church

In collaboration with the Admissions and Business Services teams, the Enrollment Coordinator works closely with families throughout the entire enrollment and tuition assistance process, providing the highest level of customer service at each step along the way. This position is responsible for maintaining the enrollment contracts and amendments as well as providing accurate and timely enrollment data to Valor Christian staff and leadership on a regular basis.

When necessary, the Enrollment Coordinator will assist families through the withdrawal process and coordinate the tuition refund insurance program while also partnering closely with the retention team to support student and family retention efforts. This includes helping identify families who may be considering withdrawal, providing relevant enrollment and financial information, assisting with family communication and follow-up, and helping to connect families with appropriate school resources to address concerns and explore reasonable opportunities to retain the student before a withdrawal is finalized.

Valor Christian High School is a decidedly Christian, college preparatory school whose core values honor a biblical foundation. Valor employees are faith-filled, joyful believers who are active in a local, Christian church whose beliefs are in alignment with the school’s Statement of Beliefs. They are both called and committed to the school’s vision and mission and seamlessly integrate faith into their daily work.

You will be most successful if you have a true servant’s heart, a teachable spirit, a love for the Lord Jesus Christ, and a commitment to the school’s beliefs and values.

• Pursue full devotion to Christ and live a life that reflects that authenticity
• Model the fruits of the spirit in communications, relationships and daily work
• Demonstrate teachability and a willing heart for service
• Embody others-centered, servant-leadership in all interactions

• Accept and uphold Valor’s values and beliefs as found in the Statement of Beliefs, Christian Community Policy, and Valor Culture Document
• Accept and abide by all affirmations in Valor’s Annual Statement of Commitment
• Be relationally involved in the life/lives of our students with a heart of service and mission
• Seamlessly and deliberately integrate Biblical truth and Christian values into daily work

• Manage the enrollment process for new and transfer students by assisting families with enrollment documents, timelines, and tuition payment plans
• Enter and maintain student enrollment data in the master database including graduation year, tuition amount, and tuition assistance, and prepare data for export and reporting purposes
• Track and analyze enrollment data to identify trends, aid in decision-making and troubleshoot enrollment issues
• Prepare weekly enrollment reports that provide the current status of enrollment, enrollment in progress and declined enrollment
• Maintain the tuition modeling spreadsheet and recommend changes when approved by leadership
• Partner with the Director of Student Culture & Affairs and Retention Team to assist in identifying students/families who may be at risk of withdrawing by sharing relevant enrollment, tuition assistance, billing, withdrawal inquiry, and family communication information.
• Provide professional communication to navigate potentially difficult conversations with grace and compassion
• Act as the primary…