Senior Director, DPS Strategy and Business Planning and Operations

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Business Group Overview

The DPS Strategy, Planning & Operations team is essential in driving the strategic focus of DPS, responsible for enhancing the effectiveness of through coordination with Issuing Solutions, North America, VAS, and all cross-functional partners.

Essential Functions

Position Summary

The Senior Director Strategy, Business Planning & Operations (BPO) reports to the SVP, GM DPS and will lead the Strategy and BPO team to support the function by:

• Partnering with the SVP, GM DPS and broader DPS leadership team to define overall strategy for DPS
• Leading development of Product Strategy and POV on key strategic issues / initiatives
• Driving strategic focus for DPS through setting of goals/KPIs and analyzing performance across the function
• Ensuring processes, team communications, etc. are planned and delivered in optimal fashion to drive team cohesion and performance
• Communicating the vision for DPS to internal and external stakeholders, serve as an evangelist for the group to build enthusiasm for the future

Specific Responsibilities

General:

• Serve on the DPS leadership team, providing POV on key issues facing the region/function
• Help represent the function in various internal/external forums through presentation preparation and delivery, coordinate efforts with DPS Marketing and Events
• Partner with Finance to set annual targets, analyze financial metrics, and prepare for executive review
• Coordinate with Issuer Solutions sales to set and manage pipeline, OKRs, and performance updates

Business Strategy:

• Assist in defining the overall strategy for DPS
• Lead deep dives/projects on pivotal issues, managing resources from across the broader Visa organization where appropriate
• Lead financial/analytical efforts within the DPS Strategy & Business Planning function such as business case development for regional high-priority projects to business performance reporting, target setting, investments, etc.
• Utilize data and trend analysis to identify new growth opportunities for the DPS
• Identify best practices to be used across region on performance tracking, key topics, deals, etc.

Business Planning:

• In conjunction with DPS Leadership and other key functions, develop integrated plans and OKRs in support of Visa’s VAS revenue growth targets and strategic objectives, develop effective tracking mechanisms that monitor progress towards these targets and objectives
• Support Issuing Solutions, VAS and DPS Monthly and Q  performance reviews and team meetings including analysis of business performance, development of materials, and insights together with country and hub teams
• Coordinate with Issuing Solutions, NA, and VAS BPOs to represent the DPS, share/incorporate best practices, and ensure DPS views are given priority
• Provide a consolidated point-of-view of DPS priorities, including potential implications for resource allocation and investment (financial and FTE)
• Drive effective business planning and operations by promoting broad awareness of DPS past and present financial performance relative to forecast
• Coordinate Product Development reviews and alignment for DPS within the Issuing Solutions and VAS Operations teams

Product Strategy:

• Incorporate client and market considerations to provide input to a cohesive DPS product strategy and roadmap
• Conduct strategic reviews of specific new product opportunities
• Assist with prioritization of roadmap using sound business case development
• Coordinate Product roadmap with broader VAS organization, Technology, and Client Services
• Assist with additional product support capacities such as Commercialization…