Director, Digital Issuing Solutions

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

The Visa Digital Issuer Solutions Product Operations and Risk Management team is seeking an outstanding Director with the vision, passion, and commitment to drive Visa's global mobile enablement strategy.

Key Responsibilities:

• Reporting into the Product Operations & Risk Management Senior Director, this is a global role that will be tasked with working closely with clients, regional product team members, and Visa technology and client support partners across the globe and will require time zone flexibility when completing tasks and collaborating with cross functional teams. Our team is responsible for product operations, certain aspects of product delivery, and organizational and client readiness.
• You will manage assigned business initiatives and will be responsible for providing product subject matter expertise, oversight and prioritization of identified product issues, development of operational and other business processes, new business initiative and privacy assessment process management, and assistance with end-to-end product readiness initiatives.
• You will be supporting client implementations, business readiness, and incident management processes and procedures.
• You will be required to develop and maintain task and project workplans, identify risks and issues, and to work closely with their peers and management to ensure high quality and on-time delivery for each assigned deliverable. This person makes decisions on routine matters, selects methods and techniques for obtaining solutions, and will provide guidance to others within main product/service areas.
• You will collaborate cross functionally and be responsible for the global product strategy, execution, and client enablement of numerous mobile and digital initiatives. This role will contribute to the product development of multiple digital products:
  Digital Enablement SDK, Visa In-app Provisioning API, Visa Transaction Controls, Visa Digital Commerce App and more.
• The ideal candidate must possess strong critical thinking, problem solving, communication, and organizational skills. Additionally, experience in project/program management, product management, a good understanding of software development life cycle, and strong analytical and communication skills will be ideal.
• This individual will be a subject matter expert for assigned aspects of digital processing and enablement solutions related to mobile, payment, and commerce capabilities.
• Ensure product quality, including non-functional aspects such as: integrity, resilience and scalability.
• Understand and anticipate the needs of customers and our markets.
• Critical vision and thinking, with the ability to articulate and implement improvements in processes and products.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Visa will accept applications for this role until at least February 11, 2026.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD.
• The ideal candidate must possess good critical thinking, problem solving, and organizational experience, with a desire to build product implementation, readiness and management skills. Additionally, experience in project/program…