Technical Writer – Documentation Tools

Requirements

• Bachelors degree in Computer Science or a related field
• Strong experience in technical writing or communications
• Proficiency in creating clear and concise documentation
• Familiarity with software development, APIs, and technical processes
• Excellent research, analytical, and problem‑solving skills
• Ability to work collaboratively in a fast‑paced environment
• Strong attention to detail and commitment to quality

• Develop and maintain technical documentation for complex systems
• Collaborate with engineers and product managers to gather information
• Produce user manuals, API documentation, and online help guides
• Ensure consistency and clarity across all documentation
• Participate in reviews and revisions of technical content
• Assist in creating training materials and resources for users
• Stay updated on industry trends and best practices in technical communication

At Visa, we are a global leader in payments and technology, facilitating over 259 billion transactions annually across 200 countries and territories. Our mission is to innovate and provide the most reliable payments network to enhance individual and business growth. Join our Technical Communications Services team, where you will work with skilled problem solvers and innovators. We invite you to be part of our purpose‑driven culture and experience the dynamic environment we offer.

Together, we aim to uplift everyone, everywhere through our advanced payment solutions.