Retail Generalist Associate - Highlands Ranch Store

Locations

Showing 1 location

• Travel Required:
  
  No

Job posted through 7/13/26. Full Time positions available! Open availability is required. Pay: $17.48 Hr.

Goodwill of Colorado is seeking candidates with production experience in retail, restaurant, hospitality, or similar industries, as well as cash handling experience, to become Retail Generalist Associates. Career growth opportunities are available within Goodwill of Colorado. Grow your experience while serving your community.

Our Retail Centers are open 9:00 a.m. to 9:00 p.m. Mondays through Saturdays and 9:00 a.m. to 8:00 p.m. Sundays.

This position is eligible for Daily Pay. Work today, get paid today. Full Time employees are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life, Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings. These positions are also eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

Goodwill of Colorado is a Public Service Loan Forgiveness Program eligible employer.

The Associate II, Retail Generalist will have existing knowledge in retail products, merchandising, pricing, and quality inspection. Acting as a back‑up for all areas within the retail store, the Retail Generalist may perform multiple tasks in different departments on any given day. Tasks include donation receiving, material handling, processing hardline and softline goods, working the sales floor, and operating cash registers.

The Associate will work in both a production environment and on the sales floor, and will need to provide excellent customer service and an "Attitude of Gratitude."

• Crosstrain in other departments/areas and act as back‑up as required.
• Work closely with department supervisors to determine staffing shortfalls and meet retail store goals.
• Accept donations from customers, including loading/unloading, ensuring every item is handled with care.
• Sort and inspect donated items, deciding quality and value, pricing accordingly, and researching value as necessary.
• Become certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment to effectively move and store donated product.
• Ensure the sales floor is well stocked with product(s) according to store policies and procedures.
• Provide accurate cashier transactions and a balanced cash drawer with minimal errors using a computer‑based point‑of‑sales system.
• Assist customers with product questions while providing excellent customer service.
• Ensure the production and sales floor areas are well organized, stocked, and clean to ensure store presentation and shopability.
• Ensure E‑Commerce products are processed accurately and moved to E‑Commerce efficiently.
• Rotate/pull old/unsold product(s) from the sales floor to keep product selection new.
• Help provide a safe working environment for you, customers, and fellow employees.
• Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A high school diploma or equivalent is preferred.

• One (1) year of experience in retail, product placement, or merchandising is desired.
• One (1) year of cash handling is preferred.

• High attention to detail and ability to make decisions.
• Adaptability to frequently changing work schedules and tasks.
• Obtain certification in all employee positions through On the Job documentation.
• Obtain Powered Equipment Operator certification to safely operate equipment. Ability to operate a hydraulic baler, walkie stacker, or forklift.
• Withstand prolonged standing, bending, and lifting up to 8 hours per day.
• Lift up to 75 lbs, use a dolly and pallet jack as required.
• Work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.
• Communicate effectively with customers, managers, supervisors,…