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Member Services Manager

Job in Hilliard, Franklin County, Ohio, 43026, USA
Listing for: Crunch Fitness
Full Time position
Listed on 2026-06-23
Job specializations:
  • Business
    Business Development
Salary/Wage Range or Industry Benchmark: 12 USD Hourly USD 12.00 HOUR
Job Description & How to Apply Below

Job Responsibilities

  • Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
  • Communicate and implement club policies and procedures to employees.
  • Encourage staff to work as a team and be productive.
  • Illustrate an ability to make decisions.
  • Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
  • Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership.
  • Continuously sell membership services and Dot Fit products as part of their regular sales presentation.
  • Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
  • Conduct daily facility walk around to ensure the cleanliness of the facility.

Job Type: Full-time

Benefits
  • 401(k)
  • Health insurance
  • Pay: $12.00/hr.
Experience
  • Customer service: 1 year (Preferred)
  • Management: 1 year (Preferred)

Work Location:
In person

Website:(Use the "Apply for this Job" box below)..org

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