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Customer Service Contact Center Representatives - Full-Time
Job in
Hilliard, Franklin County, Ohio, 43026, USA
Listed on 2026-08-06
Listing for:
Micro Center
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Micro Center - 4055 Leap Road - Responsibilities:
Handle high volumes of inbound customer interactions through phone, chat, text, and email;
Maintain a strong working knowledge of consumer electronics and related technology;
Assess customer needs, gather and clarify information, troubleshoot concerns, and provide effective solutions;
Accurately document customer interactions and update records within the appropriate systems and databases;
Build and maintain positive working relationships to support collaboration and team success
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